Insurance Client Coordinator

Confirmed live in the last 24 hours

Compeer Financial

IL-Freeport

Hybrid

Posted April 6, 2026

Job Description

Empowered to live. Inspired to work.
Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally.

How we support you:

Hybrid model – up to 50% work from home
Flexible schedules including ample flexibility in the summer months
Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)
Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
Learning and development programs
Mentorship programs
Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.)
Professional membership/certification reimbursement and more!

Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.

To learn more about Compeer Financial visit www.compeer.com/careers.

Where you will work: This position offers a hybrid work option up to 50% remote and is based out of the Freeport, IL office location.

The contributions you will make:

This position is responsible for delivering exceptional client service and supporting crop insurance sales. You will maintain a portfolio of smaller clients, ensuring prompt and efficient servicing of clients crop insurance policies and collaborate with the sales team to provide comprehensive support. Fosters strong client relationships, identifies opportunities for cross-selling, and stays informed about the latest insurance products and industry trends.

A typical day:

Client Service and Relationship Management

Establishes, develops, and maintains strong relationships with internal clients, external clients, and third parties; serves as a key liaison between the organization and these stakeholders.
Services and supports an existing crop insurance portfolio consisting of smaller clients who conduct business in the office, over the phone, or through digital platforms.
Serves as the primary relationship manager for assigned clients by addressing inquiries, resolving issues, and identifying growth opportunities.
Conducts ongoing reviews of coverage and product information to ensure clients’ operational needs are consistently met throughout the year.
Completes required crop insurance documentation, including applications, production reports, acreage reporting, and claims.
Assists in facilitating client insurance claims by collaborating with the insurance sales team, adjusters, clients, and insurance companies.
Collaborates with Insurance Operations Team members and the Insurance Sales Team to ensure client needs are met.
Assists clients and the Crop Insurance Sales Team with policy-related questions via phone, email, and text.

Sales Support