Engineering Manager - Platform Engineering

The Engineering (Tech) Team is responsible for all Feedzai product development. Together with Product Management and Data Science, we build the next generation of tools to catch fraud in real-time with a machine learning first approach. Formed by engineers and managed by engineers, at Feedzai, you will find one of the most talented teams out there, from junior to senior engineers.

Driven to build the best value for our customers, our work involves a wide range of technical challenges. Such as building distributed systems that need to operate 24/7 with ultra-low latencies and solving UI/UX problems to help fraud analysts to fight fraud more efficiently. In addition, designing extensive databases from relational, NoSQL and graphs, validate and develop new data science techniques and algorithms. 

With Cloud at its core, Platform Engineering powers the entire product development lifecycle. From initial testing to global deployment and 24/7 operations, we enable a true DevOps culture. We provide a fast-paced, open, and collaborative environment that encourages team members to lean in, experiment, and discover their full potential through continuous learning.

You:

We are looking for an experienced, dynamic Engineering Manager to lead a high-performing team within the Platform Engineering area. This Manager position requires a combination of business-oriented mindset and deep technical knowledge. You are someone who creates clarity in the face of ambiguity, translating high-level product vision into executable, multi-quarter roadmaps. You don't just manage a team; you own the strategic alignment between engineering outcomes and business value.

You will lead engineers accountable for translating needs into robust technical requirements—designing, building, and optimizing Feedzai’s cloud solutions. Success in this role means working in close partnership with Product, Engineering, Security, and Customer Success to deliver a world-class platform. 

If you are passionate about platform-as-a-product, obsessed with operational excellence, and a natural mentor, we want to hear from you.

Your Day to Day

• Team Leadership: Lead and mentor a team of highly skilled Engineers, fostering a culture of technical excellence and continuous growth.
• Strategic Collaboration: Partner with cross-functional stakeholders to define, enforce, and evolve engineering best practices.
• Data-Driven Management: Develop and maintain key performance metrics (SLOs/SLIs) to measure and improve system health.
• Operational Excellence: Promote a "you build it, you run it" mindset, focusing on automation and reducing operational friction.
• Predictable Delivery: Assess team capacity realistically to ensure consistent, predictable delivery of platform commitments.

You Have and You Know-How

• Proven Leadership: Extensive experience managing platform or infrastructure engineering teams in high-growth environments.
• Cloud Expertise: Deep understanding of major cloud providers (AWS, GCP, or Azure) and complex distributed systems.
• Orchestration & Automation: Strong familiarity with Kubernetes, container ecosystems, and Infrastructure-as-Code (IaC) practices.
• Mission-Critical Mindset: A strong background in performance-sensitive systems where high availability is non-negotiable.
• Problem Solving: A proactive approach to identifying bottlenecks and a knack for making processes more efficient.
• Communication: Excellent leadership skills with the ability