Delivery Operations Manager

At Snorkel AI, we are pioneering new approaches to data development. Are you driven by solving challenging problems and delivering exceptional results? Snorkel AI is seeking a Delivery Operations Manager. As a Delivery Operations Manager, you will manage and optimize processes, ensuring high-quality outcomes and seamless delivery. This role blends operational rigor, analytical thinking, and cross-functional collaboration, offering a unique opportunity to make a significant impact.

You’re Excited About This Opportunity Because You Will:

• Collaborate with Technical Delivery Manager to meet project timelines, deliverables, and quality standards.
• Engage with Expert Contributors to ensure high-quality datasets are delivered to customers.
• Conduct quality reviews to maintain data annotation accuracy and consistency.
• Monitor pipeline health and implement proactive solutions to prevent bottlenecks.
• Track project progress and performance through data analysis and reporting.
• Develop documentation for labeling guidelines and operational processes.
• Partner with stakeholders across teams to resolve blockers and sustain production efficiency.
• Provide regular updates to stakeholders on progress and key insights.

We’re Excited About You Because You Have:

• Proficiency with Google Workspace tools and strong data analysis skills.
• A proactive, results-driven mindset with creative problem-solving abilities.
• Adaptability to excel in a fast-paced, dynamic environment.
• Excellent written and verbal communication skills in English.
• Experience working with technical and non-technical stakeholders.
• The ability to work independently and collaboratively in a remote setting.

Bonus Points For:

• Familiarity with data annotation pipelines and machine learning workflows.
• Experience with SQL or other database languages.
• Strong analytical and process improvement capabilities.
• A degree in an analytics-focused field (e.g., Engineering, Economics, Business) or an interest in Computer Science, Statistics, or Data Analytics.

Pay Transparency Notice: Depending on your work location in the United States, the target annual salary for this position can range as detailed below. 

Pay Range: $100,000-$150,000.

Pay Transparency Notice: In Mexico, the target annual salary for this position can range as detailed below. This is a remote position based in Mexico. To support global hiring, this role will be employed through our Employer of Record partner. You will be a full-time Snorkel employee, fully integrated into our team and culture.

Pay Range: $3,000-$5,000 per month (USD)