TMF Support Coordinator with English / Project Support Coordinator

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Discover Impactful Work:

As a Trial Master File (TMF) Support Coordinator / Project Support Coordinator, you will provide administrative and technical support to project teams by filing documents in PPD’s eTMF and/or client eTMFs.

Office, Flex and Remote work options are available. Remote employees based in Sofia will be expected to visit the office regularly (around 2-3 times a week) for a period of 3 to 6 months to ensure successful onboarding and adaptation. Our friendly team would like to meet you and ensure you feel truly welcome and supported! 

Job Responsibilities:

Provides administrative and technical support to project teams by filing documents in PPD’s eTMF and/or client eTMFs:

• Files and maintains documents in client systems in line with study requirements

• Provides administrative support to project teams through accurate filing of study documents in electronic systems (eTMF)

• Maintains well-organized documentation across study, country, and site levels

• Ensures documents are appropriately named, categorized, and easily retrievable

• Performs basic quality checks to confirm document completeness prior to filing

• Updates document statuses (e.g., “Approved”) in line with defined processes

• Classifies and indexes documents in accordance with established guidelines and standards

•  Monitors document completeness and follows up on outstanding items with relevant team members

• Identifies and escalates any discrepancies or issues in documentation

•  Maintains accurate tracking of documents and ensures systems are kept up to date

• Supports routine system-related activities, including access requests

 
Education:

• Bachelor's degree/High/Secondary school diploma or equivalent and relevant formal academic/vocational qualification.

Experience:

• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 1 year).

Knowledge, Skills, Abilities:

• Excellent command of English – verbal and written (B2 and above).

• Working Knowledge of computer systems including Microsoft Word, Excel, Outlook and PowerPoint (or equivalent).

• Ability to work in a team or independently as required.

• Good organizational and time management skills as well as strong attention to detail with proven track record to handle multiple tasks efficiently and effectively.

• Flexibility and adaptability to provide efficient support while meeting tight project timelines.

• Strong customer focus and good interpersonal skills.

• Effective oral and written communication skills.

​Work Environment:

At PPD clinical research services we hire the best, develop ourselves and each other, and recognize the power of being one team. We understand that you will want to grow both professionally and personally throughout your career, and therefore at PPD clinical research services you will benefit from an award-winning learning and development programme, ensuring you reach your potential.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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