Senior Product Designer, AI Configs

About the Job:

LaunchDarkly’s mission is to power teams to release, measure, and control software safely and at scale. AI tooling has evolved how software is built, but developers and their teams still need the same level of release consistency and confidence that what they’re delivering to their customers is the right thing, maybe more than ever before.

AI Configs is how we get there. It’s the part of the LaunchDarkly platform that acts as the operational backbone for software products built with LLMs, including: configuration, evaluation, experimentation, observability, and release management in one workflow. AI Configs helps modern software teams configure confidently, ship gradually, observe, and improve continuously.

As a Senior Product Designer at LaunchDarkly you’ll work closely with another design peer on this product area, along with product management, engineering, product marketing and sales. You’ll also be part of the larger UX team, focused on ensuring that the tools that we’re building for our users are useful, beautiful, and forward-thinking. The product area you focus on will help our users to:

• Configure models, prompts, tools, and multi‑agent flows without redeploying code.
• Test and compare software behavior using offline evaluations and experiments.
• Observe software performance in production, detect issues, and respond rapidly.
• Build confidence that AI‑powered features are safe, reliable, and delivering value.

You’ll move fluidly between user research, problem framing, UX strategy, interaction and UI design, and iterative delivery. You’ll regularly connect design decisions to business outcomes and customer value, and you’ll help define what this new product offering at LaunchDarkly will be.

Responsibilities:

• Design for key developer workflows across the software engineering lifecycle, with a focus on software teams building with AI.

• Map and clarify complex workflows in order to identify current experience flaws and opportunities for improvement.

• Drive user research: plan and run discovery through to validation research, synthesize findings, and turn insights into clear problem statements and opportunity areas for the product team.