Join Cisco's Cloud and Data Center Engineering team—a collaborative group of engineers, architects, and operations specialists dedicated to designing, implementing, and optimizing Cisco's compute, storage, and data centre infrastructure. Our team partners with IT operations, security, and infrastructure teams to deliver secure, scalable, and reliable systems, while staying aligned with Cisco's security standards and industry best practices. We thrive on automation, operational excellence, and delivering high-impact solutions that power Cisco's business.

Your Impact 

As a Manager of Cloud Operations Engineering, you will lead a team of Cloud Engineers, DevOps, Infrastructure Operations Engineers and Systems Administrators, helping them grow while building a culture focused on reliability and continuous improvement. You'll support your team through day-to-day challenges, mentor them in infrastructure technologies and best practices, and help them develop their careers.

You'll oversee the operations and maintenance of cloud-based, hybrid, and data centre infrastructure, working with your team to troubleshoot issues, optimize performance, and keep systems running smoothly. You'll collaborate across the organization with platform, security, and application teams to solve complex infrastructure problems and align on priorities.

On the engineering side, you'll champion automation and infrastructure-as-code practices to reduce manual operational work, help streamline deployment and operational workflows, and support your team in adopting modern DevOps and cloud operations best practices. You'll also help establish clear communication during incidents and work with stakeholders to keep everyone informed on system status and technical updates.

Minimum Qualifications 

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field plus 5 years of relevant experience in cloud operations or DevOps engineering, with 2+ years in a team lead or supervisory role, OR Master's degree plus 3 years of experience with 1+ year in a leadership capacity

• Experience leading or mentoring technical teams in infrastructure operations, cloud operations, or DevOps engineering

• Solid knowledge of cloud platforms, virtualization, storage systems, and experience with IPv4/IPv6 networking, Linux/Windows Server administration, and infrastructure automation

• Hands-on experience automating infrastructure deployments, managing virtualization platforms, storage systems, and troubleshooting operational issues in cloud or hybrid environments

• Strong communication and collaboration skills, with experience managing teams and fostering a collaborative culture

Preferred Qualifications 

• Experience managing teams specialists across cloud operations, infrastructure operations, or DevOps engineering roles

• Strong hands-on background with cloud platforms (AWS, Azure, Google Cloud), virtualization (VMware, OpenStack), and infrastructure-as-code tooling

• Experience with automation frameworks, scripting, and CI/CD pipelines (Ansible, Terraform, Jenkins, GitLab CI, Python, shell scripting)

• Solid understanding of IPv4/IPv6 networking and experience with cloud network architecture and automation

• Hands-on experience with monitoring, observability, and incident response in cloud or hybrid environments

• Demonstrated ability to drive operational improvements through automation and embrace modern DevOps practices

• Track record of mentoring team members and supporting their professional growth

• Knowledge of Cisco products and cloud infrastructure context

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Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.