Operations Processor

About this role:

Wells Fargo is seeking an Operations Processor to join Wells Fargo Consumer and Small Business Banking Operations. Learn more about our career areas and lines of business at wellsfargojobs.com

In this role, you will:

• Perform moderately complex operations duties in support of either a service center or department environment

• Require considerable knowledge of company personnel policies and practices

• Collect data and prepare related operational reports

• Prepare input forms for automated data processing system

• Utilize the company's internal operations to perform duties

• Coordinate projects

• Furnish information to authorized persons

• Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation

Required Qualifications:

• 1+ year of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Knowledge of Cash Vault operations and controls

• Hands-on experience with cash handling and cash vault processes

• Proficiency with Microsoft 365 applications (Outlook, Word, Excel, PowerPoint)

• Ability to navigate multiple systems and applications and use search tools to locate information

• Strong verbal and written communication skills

• High attention to detail with a focus on accuracy

• Ability to interpret and follow policies, procedures, and compliance requirements to mitigate risk

• Strong problem-solving skills, including the ability to research and resolve issues efficiently

• 10-key and high-volume numeric data entry experience

• Ability to actively listen, ask clarifying questions, and gather complete information

• Ability to read, analyze, and interpret documents and reports

• Ability to meet high production and quality standards

• Ability to work effectively both independently and within a team; comfortable multitasking

• Ability to prioritize work, meet deadlines, and perform well in a fast-paced, dynamic environment

Job Expectations:

• Serve as a primary point of contact for the site in answering incoming phone calls and emails

• Support miscellaneous tasks (i.e. Keying iCOM, C-Star/Service View cases, Outgoing Manifest, Manual Orders, EPS, Counterfeits, Equipment management, Supply Ordering)

• Training: 90 days (on-the-job)

• Schedule: Monday–Friday, 9:00 a.m.–6:00 p.m. (or until work is complete); flexibility to work additional hours as business needs require

• Ability to stand for extended periods (6–8 hours or more)

• Ability to lift 50+ pounds and perform pulling and lifting tasks as required

Posting Location:

• 1305 W W T Harris Blvd CHARLOTTE, NC 28262

Posting End Date: 

23 Apr 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.