Senior Lead Operational Risk Officer - Technology Risk

Desired Qualifications:

• + 10 years of Operational risk experience providing risk oversight · Broad understanding of various operational risk types (e.g., technology risk, information security risk, data risk) · Knowledge and experience of WF's Technology LOB.
• Familiarity with the Wells Fargo RCSA process and Operational Risk Program Policy requirements
• Strategic thinker that excels in business and risk acumen · Excellent verbal, written, and interpersonal communication skills
• Strong analytical skills with high attention to detail and accuracy · Ability to work in a fast-paced deadline driven environment with minimal supervision Desired certifications - CRISC, CISA,CISM, CISSP, CCSP

Job Expectations:

• The Senior Lead Operational Risk Officer, within Technology Operational Risk Business Oversight, provides independent oversight and challenge to technology risk management activities, ensuring operational risks are managed in compliance with internal policy, regulatory requirements, and industry standards.

  Key expectations include:

  • Strategic Oversight: Provide independent challenge to first‑line technology teams to ensure UAT and broader technology risk management activities align with the firm’s risk appetite
  • Risk Identification & Assessment: Proactively identify, assess, and report on technology operational risks, including those related to UAT execution, change delivery, data, cybersecurity, and third‑party dependencies
  • Policy & Framework Development: Contribute to the development and enhancement of technology risk policies, procedures, and oversight frameworks to strengthen control effectiveness and regulatory compliance
  • Advisory & Governance: Advise senior management and participate in governance forums to support informed decision‑making on technology readiness, residual risk, and deployment outcomes
  • Provide enterprise‑wide oversight and governance of complex operational risk initiatives, with specific accountability for independent UAT oversight of KEIs and high‑risk technology release.
  • Deliver independent challenge to first‑line technology risk management practices, including UAT strategies, test plans, execution results, defect management, and readiness decisions
  • Identify and assess potential operational risks across technology domains, including application changes, infrastructure, data, cybersecurity, and third‑party dependencies
  • Evaluate the reasonableness, completeness, and effectiveness of business‑executed UAT processes and provide independent Go / No‑Go readiness conclusions prior to critical delivery and deployment tollgates
  • Constructively and independently challenge existing risk management assumptions, testing approaches, or control practices and recommend alternative risk mitigation strategies
  • Evaluate long‑term risk implications of strategic technology and business decisions and advise senior management on appropriate risk responses
  • Lead implementation of complex, high‑risk initiatives that span multiple technology platforms, products, or lines of business
  • Consult with the business on corrective action plans, risk remediation strategies, and effective change management
  • Influence and negotiate with senior leaders, executive management, and key stakeholders across Technology, Risk, and Business functions
  • Lead cross‑functional initiatives and virtual teams to deliver enterprise‑level technology risk management outcomes
  • Collaborate with peers, colleagues, and leaders to resolve issues, escalate material risks, and achieve organizational objectives
  • Provide coaching, guidance, and mentorship to less experienced risk professionals and contribute to team capability development

• This role will be part of the Operational Risk Business Oversight team within Technology Operational Risk Business Oversight team. Primary responsibilities of this role will include the oversight of the shared services , Issue Management, User Acceptance Testing Oversight in Technology which conducts governance and adherence monitoring of various enterprise risk programs and policies for Technology as a front-line Enterprise Function.
• This role would be aligned as the dedicated ORBO supporting the RAU which is responsible for the following processes: Technology's adherence to the Risk & Control Self-Assessment policy & program, Issue Management policy & program, Operational Risk Events policy & program, and Self-Assurance policy & program through management of required program artifacts.
• This role would also be instrumental in developing the LOB risk profile report indicative of the ongoing ORBO assessment of the business based on their risk and control environment and emerging risks.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

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