IT Business Analyst

As an IT Business Analyst, you will be a member of the Frontline IT organization supporting PPG's Traffic Solutions team. You will interact daily with our users globally, address business issues through the appropriate application of new or existing technology and address & resolve user issues. This position is located in our office in Greensboro, North Carolina headquarters - we offer a hybrid work model. You will report to the IT Manager.

Key Responsibilities

• Knowledge of practices, policies, and procedures in their area. Varied Responsibilities with moderately complex problem solving, independent analysis, and decision-making skills
• Experience in the use of technology in managing a business/function process
• Understanding of how IT affects an organization and ability to link it to redesigned business processes
• Previous experience in business process re-engineering or process improvement is desirable, involving broad based information systems and utilizing tools and techniques to affect business change
• Strong analytical abilities and skills to evaluate alternative approaches and to recommend the most feasible and economical solutions
• Demonstrate flexibility and the ability to learn quickly to develop effective working relationships across a diverse team of functional, technical, and business partners
• Project Management Skills - ability to manage small to medium projects independently
• Technical skills to support user requests independently with standard tools if available
• Ability to support software delivery as needed with product manager interactions, specifications and user story development as needed
• Ability to develop test plans, coordinate testing efforts and manage change management as needed
• Ability to run scrum planning and stand-up sessions independently as needed
• Ability to support and document enhancements for ERP systems (i.e. SAP)
• Ability to support manufacturing execution systems (MES)
• Ability to support and enhance small to medium complexity MS PowerBI reports/applications

Qualifications

• A four year degree or higher in Information Systems Management, Computer Science, Engineering, Chemistry, a related discipline or equivalent experience
• 6+ years of IT or a related discipline experience
• Must have a strong systems and process orientation
• Possess the ability and desire to foster the development of junior team members
• Prior experience working in ERPs is preferred
• Prior experience supporting manufacturing systems and integrations is preferred.
• Prior experience supporting MS PowerBI reports/applications is preferred.

#LI-Hybrid

About us: 

PPG: WE PROTECT AND BEAUTIFY THE WORLD™ 

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X. 

The PPG Way 2030  

We are customer champions 

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow. 

We act with purpose and speed 

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.  

We are excellent operators 

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.   

We compete to win 

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. 

We are PPG proud 

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. 

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to  https://careers.ppg.com/us/en/candidate-resources.  

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.  

If you need an adjustment due to a disability, please email recruiting@ppg.com. 

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.  
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.  Benefits will be discussed with you by your recruiter during the hiring process. 

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.