Staff Full Stack Engineer, Integrations Platform

Location: Mountain View, CA 

Who We Are

At CloudKitchens and Otter, we are building the "Operating System" for the physical world of food. The Integrations Platform Team connects restaurants to the fractured world of delivery apps (UberEats, DoorDash) and Point of Sale systems (Toast, Square).

But a powerful backend is useless if customers can't turn it on. We are hiring a Staff Full Stack Engineer to own the Merchant Onboarding & Connection Experience. You will build the interfaces and orchestration layers that allow a non-technical restaurant owner to securely connect, configure, and monitor their critical business tools without needing to call support.

What You’ll Do

You will bridge the gap between our complex backend sync engines and our customers. You will design the "Self-Serve" architecture that automates the provisioning of third-party integrations.

• Architect the "Connection Wizard": Design and build the full-stack flows that guide merchants through complex authentication dances (OAuth2, API Keys, Credential Vaults) for hundreds of different platforms.
• Build "Connection Health" Observability: Create user-facing dashboards that visualize the invisible. You will build real-time interfaces that show a merchant exactly why a menu sync failed or if their POS is currently online, translating raw backend error logs into human-readable status indicators.
• Simplify Configuration Management: Build dynamic, data-driven interfaces that automatically adapt to the unique configuration requirements of each new integration partner without needing frontend code changes for every vendor.
• Drive the "Self-Serve" Initiative: Move the company away from manual, support-ticket-driven onboarding to a fully automated, product-led experience.

The Technical Challenges You Will Solve

• Resumable Workflow State: Publishing a menu to a delivery platform isn't atomic; it involves validating thousands of items, image uploads, and partner acknowledgement. How do you architect a UI that allows a user to initiate a massive update, encounter a validation error, close their browser, and return days later to fix that single error and resume the publish without restarting the entire process?
• Out-of-Band Authentication: How do we handle integrations that throw curveballs mid-setup, such as sudden SMS 2FA challenges, email verification loops ("Click this link to continue"), or Captchas?
• The "Async" UX: Integration setup is rarely instant. How do you design a UI that manages long-running processes (e.g., a 10-minute initial menu import) without blocking the user or losing state if they close the browser?

Basic Qualifications

• Full Stack Fluency: 8+ years of experience across the stack, with deep expertise in modern frontend frameworks (React/TypeScript) and robust server-side development.
• Complex State Management: Deep understanding of managing client-side state (React Query, Redux, Context) in applications that require high data consistency and real-time updates.
• API Design: Experience designing internal APIs (REST or GraphQL) that support complex UI requirements, specifically for configuration and settings management.
• Component Architecture: Experience building or maintaining a design system. You know how to build reusable "Configuration" components that can be used across different integration types.

Preferred Qualifications

• B2B / SaaS Experience: Experience building onboarding flows for B2B tools where the setup involves connecting external accounts (e.g., "Connect your Gmail," "Connect your Salesforce").
• Schema-Driven UI: