eCommerce Operations Manager, 3 month FTC (div/f/m)

This is a 3 month fixed term employee contract initially, with potential to extend.

This role is part of our eBay x Tise Inhouse team, where you will be employed by DEPT® but embedded within eBay x Tise.

JOB PURPOSE

The Operations Manager at Tise is a key role responsible for building and overseeing end-to-end eCommerce operations to support the launch in Germany. You will lead the setup and execution of processes across inventory sourcing, listing, and fulfilment, ensuring a functional and efficient operation from day one.

In addition to managing digital and manual operations, you will take a hands-on approach to inventory sourcing, including in-field sourcing of vintage clothing from local shops and suppliers in Berlin.

You have experience with eCommerce operations and have a proactive mindset and a proven ability to lead teams in fast-paced environments. Acting as the point of contact for marketplace operations, you will drive performance, maintain high quality standards, and play a critical role in establishing Tise’s success in a new market.

WHAT YOU’LL DO:

• Lead the setup and day-to-day management of Tise’s operations in the German market
• Act as the primary point of contact for inventory sourcing and listing operations
• Oversee the end-to-end process including sourcing, purchasing, pricing, photography, listing, and fulfilment
• Manage high-volume listing operations across marketplace platforms
• Implement and adapt existing Tise operational processes to suit the new market
• Manage and support a team of Sourcing & Listing Operators, ensuring quality and efficiency
• Monitor performance, maintain QA standards, and ensure delivery of high-volume listings

WHAT YOU BRING:

• 3+ years’ experience in eCommerce or marketplace operations, or a similar role
• Proven track record managing end-to-end online operations (listings, inventory, fulfilment)
• Experience with marketplace platforms (e.g. eBay, resale platforms, or similar)
• Demonstrated ability to build and scale operational processes in a fast-paced environment
• Experience managing junior team members is considered a plus
• Strong understanding of inventory management, pricing, and order workflows
• Experience working with operational tools and systems
• Data-driven mindset with experience tracking KPIs and improving performance
• Comfortable managing budgets, expenses, and payment processes
• Experience working cross-functionally with logistics, customer support, and commercial teams
• Proficiency in both German and English languages

WE OFFER

• Flexible hybrid working policy (2 days at the office, depending on location)
• Company pension scheme.
• Lease bike options / JobRad and 25% subsidy for the Deutschlandticket.
• Stay happy and healthy with a contribution to your health through the OpenUp platform.
• €30 per month - You can use the flexible package for digital food stamps and/or fitness providers/sport clubs/massage studios, internet costs, and/ or public transport.
• Future Bens - Exclusive access to sustainable, healthy products at attractive deals.
• Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHY DEPT®?