Director, Benefits Analytics & Evaluation

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for developing a comprehensive analytics strategy for Total Rewards, with specialized expertise in healthcare analytics, including deep experience working with medical, pharmacy, behavioral health, and disability claim data, as well as carrier, vendor, and plan administration datasets. Ensuring proper data management and governance, utilizing advanced analytical techniques, generating insights; leveraging predictive models, forecasting methodologies, and sophisticated analytical tools and technologies, defining and tracking key metrics and performance indicators, and collaborating with key stakeholders.

Job Description

Core Responsibilities

• Provides data to inform business case development and measuring the business impact of Total Rewards products and solutions. 
• Defines and implements the overall business intelligence program goals and tasks in terms of scope, quality, budget and schedule.
• Provides leadership and direction for the data science function across Total Rewards Centers of Excellence (COEs)
• Uses data to inform strategy for functional area(s) across Total Rewards. May have responsibility for developing and managing budget. 
• Develop a comprehensive analytics strategy for Total Rewards
• Ensure proper data management, governance, and compliance as it relates to privacy regulations.
• Utilize advanced analytical techniques to generate insights regarding Total Rewards’ products, programs, and services 
• Leverage predictive models, forecasting methodologies, and sophisticated analytical tools and technologies to understand, anticipate, and proactively address relevant trends and issues
• Define and track key metrics and performance indicators; collaborate with key stakeholders in the department and across the enterprise.    
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
 

Skills

Analytics, Benefits Analysis, Business, Data Analysis

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

10 Years +

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.