Renewal Account Manager

Confirmed live in the last 24 hours

Appian Corporation

Madrid, Spain

On-site

Posted April 3, 2026

Job Description

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

Renewal Account Manager

As part of a high-performing, fast-paced and collaborative Renewal Sales team, you as the Renewal Account Manager will partner with the Account Executive and other internal stakeholders to lead the development of renewal strategies and drive renewal execution with our customers.

To be successful in this role, you need:

Demonstrated ability to work a renewal cadence within a sales territory, taking action several quarters ahead of a service end date to determine renewal readiness and engage with appropriate stakeholders as needed to mitigate renewal risk while also managing in-quarter renewals
Track record building relationships with peers and cross-functional stakeholders including Sales, Sales Operations, Deal Desk, Legal, and Partner teams
Ability to negotiate large, complex contracts
Creative problem-solving skills and initiative to identify areas of process improvement and efficiency
Commitment to producing a weekly, accurate forecast for both in-quarter and out-quarter renewals

Some of the tools and resources we will equip you with include:

Training: Start with Value, which is our 15-day training program focused on equipping our sales new hires with the skills and knowledge needed to be successful out in the field, like ValueSelling Framework training.
Growth: Growth opportunities available through promotion and participation like Appian MBA, a development program devoted to shaping managers in the areas of leadership and communication.
Culture: You will directly contribute to our double-digit year over year growth backed by a world-class collaborative sales organization. In addition, Appian offers a competitive salary and generous benefits; including a flexible time off allowance and great perks.

Learn more about how you can grow your career in sales at our blog.

Basic qualifications:

8+ years demonstrated success in a renewal, sales, and/or customer success capacity within the SaaS and/or technology industry
Demonstrated consistent quota attainment
Bachelor’s degree (or higher level education) required
Spanish and English Language skills.

Tools and Resources

Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
goawsaidesignsales