ServiceNow Technical Architect

Confirmed live in the last 24 hours

Accenture Federal Services

Compensation

$135,200 - $278,500/year

Washington, DC

On-site

Posted March 30, 2026

Job Description

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

The work:

We are seeking a highly-skilled ServiceNow Technical Architect to provide technical direction and leadership for our federal clients. In this role, you will:

Define architecture and design options/solutions, ensuring technical soundness and optimal design.
Drive architectural “-ilities” (scalability, reliability, security, etc.) and maintain alignment with mission goals.
Lead ServiceNow teams in designing and developing both out-of-the-box and custom solutions.
Oversee development efforts, enforce best practices, and champion code quality, security, and technical debt management.
Collaborate with project managers, clients, and developers to ensure cohesive strategies and effective execution across all phases of development, testing, and deployment.
Partner with leadership and clients to define challenges, risks, dependencies, and strategic outcomes.
Own technical architecture and design deliverables, including roadmaps, diagrams, and technical sessions.
Support product backlog refinement, planning, and prioritization activities.
Assist with escalated issues related to customized applications, security settings, workflows, and integrations.
Facilitate solution design sessions, code reviews, and advocate ServiceNow best practices.
Provide accurate work effort estimates for new projects and enhancements.
Contribute to all phases of the software development lifecycle using iterative methodologies.

Here's what you need:

ServiceNow Certified Technical Architect and/or ServiceNow Certified Master Architect
Ability to obtain ITIL Certification within 30 days of onboarding
Ability to obtain a Certified Scrum Master Certification within 30 days of onboarding
7+ years in a hands-on technical leadership/architect role, with at least 3+ years focused on ServiceNow.
Prior experience as a developer using JavaScript in ServiceNow
General knowledge of CSDM in ServiceNow

Bonus points if you have:

Experience supporting federal clients and navigating compliance/security requirements.
Familiarity with DevSecOps practices and secure software development lifecycle.
Expertise in solution estimation and proposal development.
Advanced knowledge of ServiceNow integrations and custom application development.
Proven track record of driving continuous improvement initiatives and managing technical debt.
Experience with EA and SecOps implementation in ServiceNow.
Experience working with CMDB.

Eligibility requirements: