Strategic Finance Manager

About Us

AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.

AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.

AfterShip integrates seamlessly with ecommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Vivino, Harry’s, Mous, and Rakuten—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.

Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.

A note from the hiring team

We are not hiring a spreadsheet operator.

We are hiring a Strategic Finance leader who can help us make better decisions, faster.

This role sits at the intersection of finance, GTM, product, and operations. You will work on the real questions that drive company performance: where to invest, what is working, what is not, what trade-offs are worth making, and how to turn messy data into a clear decision.

If you want a role that is mostly budget vs. actuals, monthly reporting, and explaining the past, this is not it.

If you want to help shape how a scaling SaaS company allocates resources and grows intelligently, keep reading.

The mission

Help AfterShip make smarter growth decisions.

You will partner with leaders across Sales, Marketing, RevOps, Customer Success, Product, and Operations to frame decisions, model scenarios, pressure-test assumptions, and push the business toward better outcomes. Your job is not just to build models - it is to make them useful.

What success looks like

You are doing well in this role if:

• Business leaders seek Finance input before making major GTM or product decisions
• Your work changes decisions, not just informs them
• Pricing, hiring, funnel investment, retention, and expansion conversations become sharper because you clarified the trade-offs
• We have a stronger understanding of ARR, churn, retention, ARPU, CAC efficiency, and payback
• Finance is known for judgment and commercial thinking, not just controls
• Cross-functional partners trust you as a business partner, not a blocker

 

What you will own

• Decision support for growth bets: Evaluate where we should invest — and where we should not — across pricing, GTM expansion, headcount, retention, and product or operational initiatives. Turn ambiguous questions into clear, decision-ready recommendations by outlining options, assumptions, risks, upside, and a strong point of view.
• Scenario modeling that drives decisions: Build and own models across revenue, funnel performance, retention, ARPU, cohort behavior, and investment efficiency. Your work should be simple enough to use, rigorous enough to trust, and fast enough to inform real decisions.
• Performance analysis across GTM: Partner with North America leaders and global teams to understand what is truly driving performance across churn, retention, expansion, funnel efficiency, and GTM productivity. Separate signal from noise and focus the business on what actually matters.
• Cross-functional strategic projects: Contribute to high-impact initiatives such as GTM compensation design, annual planning, territory and investment planning, pricing changes, operational efficiency efforts, and ad hoc leadership questions that require fast, structured thinking.
• Global finance partnership: <