Software Engineering Seniot Analyst - HIH - Evernorth

Responsibilities

• Delivers specific delegated tasks assigned by a supervisor in the Engineering job family, supporting the full software lifecycle of design, development, testing, and support for technical delivery.  
• Build complex software systems and communicates with users, other technical teams, and management
• Meet with technology product owners to understand business, functional, and technical requirements & acceptance criteria
• Perform application design, configuration, testing and deployment – developing solutions based on requirements
• Perform configuration and customisation of the Salesforce platform
• Participate in efforts to develop and execute testing, documentation, and training
• Utilise best practices to perform operational support, enhancements, bug fixes as needed to support the Salesforce platform
• Proactively engage on continuous improvement efforts for application design, support, and practice development efforts
• Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance
• Perform peer reviews on implementation done by other developers and offer feedback and suggestions
• Provide guidance to junior engineers
• Communicate development progress to management
• Evaluate and maintain Salesforce security best practices
• Support off-hour releases as needed

Qualifications

Required Skills:

• Build complex software systems and communicates with users, other technical teams, and management
• Meet with technology product owners to understand business, functional, and technical requirements & acceptance criteria
• Perform application design, configuration, testing and deployment – developing solutions based on requirements
• Perform configuration and customisation of the Salesforce platform
• Participate in efforts to develop and execute testing, documentation, and training
• Utilize best practices to perform operational support, enhancements, bug fixes as needed to support the Salesforce platform
• Proactively engage on continuous improvement efforts for application design, support, and practice development efforts
• Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance
• Perform peer reviews on implementation done by other developers and offer feedback and suggestions
• Provide guidance to junior engineers
• Communicate development progress to management
• Evaluate and maintain Salesforce security best practices
• Support off-hour releases as needed

Required Experience & Education: 

• 4+ years experience in Software Development
• 4+ years experience in Salesforce Development
• Experience in Conga Contract Lifecycle Management (CLM) Development or able to learn it quickly
• Direct experience working on CRM projects for middle market or enterprise size companies
• 4-year University degree in Computer Science, Information Systems, or a related technical discipline
• Practical understanding of professional software engineering practices & best practices for the full software life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Salesforce Developer Certifications such as Platform Developer I and/or Platform Developer II preferred

About Evernorth Health Services