Software Dev Engineer II, Customer Service Security

The Customer Service Application Security team seeks a talented Software Development Engineer (SDE) to build innovative security solutions that automate our security processes and build preventive and detective application security systems to secure applications and data. Our mission is to make security invisible — building paved path solutions that enable developers to ship secure code quickly and continuously without sacrificing speed or innovation.

You'll architect and develop native AWS solutions using technologies like LLMs, prompt engineering, security frameworks, application security controls, and threat detection mechanisms that improve security posture and increase builder productivity. You will build reusable security libraries, tools, and frameworks that serve as paved paths, making the secure path the easy path for developers across the business unit.

You'll have the opportunity to: 1) work with state-of-the-art AI technologies; 2) design and implement preventive and detective security systems; 3) partner with developers to embed security early in the SDLC; 4) collaborate with security experts across Amazon; and 5) influence security culture across a major business unit by building tools used by hundreds of developers.

Join our team as a force multiplier for our organization's security posture while advancing your career at the intersection of software, AI, and cybersecurity.

Ready to make an impact? Apply today!

Key job responsibilities
1. Architect and develop innovative security automation tools that leverage Generative AI technologies to streamline security processes, enabling efficient and scalable security operations.

2. Collaborate closely with security engineers and software development teams to understand their needs, provide guidance on secure coding practices, and advocate for security best practices throughout the development lifecycle.

3. Conduct code reviews, identify potential vulnerabilities, and propose mitigation strategies to enhance the overall security posture.

4. Stay up-to-date with the latest software development and security trends, techniques, and industry best practices in Generative AI and application security, and drive their adoption within the organization.

5. Design and implement preventive and detective security systems that enable developers to ship secure code continuously.

6. Build reusable security libraries, tools, and frameworks that serve as paved paths, making the secure path the easy path for developers across the business unit.

A day in the life
As a successful SDE, you collaborate with security engineers to understand their automation challenges and requirements. You design and develop AI-powered security solutions and paved path tools that make security frictionless for developers across the business unit. Your day involves conducting code reviews to identify vulnerabilities, researching innovative approaches to application security, and sharing progress with your team, customers, and stakeholders. You own your work end to end — from design to deployment — while building bridges between security and development teams.

About the team
The Customer Service Application Security team is pioneering security solutions for one of Amazon's largest internal business units. We're reimagining how security integrates with development by building intelligent automation that protects customers while accelerating delivery.


We are a collaborative team of security engineers, Technical Program Managers, and SDEs who move fast, value ownership, and invest heavily in each other's growth. We bridge the traditional gap between security and engineering by building tools that reduce friction for developers and embedding security early in the software development lifecycle through guardrails and paved path solutions.

Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embra