Product Manager - Quick-commerce Retail (They/She/He)

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

Our culture and strong values. 

Our career development philosophy. 

Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

 

Glovo's Quick-commerce Retail business is experiencing exceptional growth. Remarkably, this high-growth trajectory has occurred on the back of technology built for food/groceries and lacking systems and features to handle the inherent complexities of a retail/e-commerce operation. We are eager to tap into the massive potential that will be unlocked once we develop our systems tailored for Retail.

This is where you come in: your mission will be to deliver the best of the E-commerce experience, seamlessly merged with our core strength—Q-commerce. If you are excited by the challenge of radically changing the way people shop, enabling customers to receive products like their next iPhone, hair serum, or paracetamol within 30 minutes, then we encourage you to read on.

The WHAT of your role

You will be responsible to re-think the experience across the entire customer funnel - from user awareness to product discovery to conversion to making users our loyal customers. With this, you will transform Glovo app from being a Food/Groceries app to a truly multi-category superapp. 

Today, when people think of ordering food, the first name that comes to their mind is Glovo. Tomorrow, when they want to order anything, the first thing that will come to their mind is Glovo - and you will be the force behind this. This unique opportunity allows you to build foundational features and startup-like excitement with a robust ecosystem of a mature tech company. 

Your day to day to will involve:

• Problem Solving: Utilize strong problem-solving skills to navigate challenges and devise effective solutions that drive product success.
• Critical Thinking: Apply critical thinking to assess complex situations, make informed decisions, and prioritize initiatives that maximize impact.
• Product Strategy: Define and drive the product vision and roadmap for our Quick-commerce offerings, aligning with overall business goals.
• Customer Insights: Conduct market research and gather customer feedback to identify pain points and opportunities for improvement.
• Feature Development: Lead the development of new product features, ensuring they enhance our core value propositions. Champion exceptional user experiences throughout the pre- and post-purchase journey, building customer trust and loyalty.
• Stakeholder Management: Collaborate effectively with business stakeholders to align on priorities, gather insights, and ensure successful product delivery.
• Cross-Functional Collaboration: Work closely with engineering, design, and data teams to deliver high-quality products on time.
• Performance Metrics:<