Managing Consultant - Life, Disability, and Absence

Come join our team!

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.

Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. 

Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!

 

Location: Atlanta (Sandy Springs), GA

JOB OVERVIEW:

The Managing Consultant will be a senior member of EPIC’s Life, Absence & Disability (LAD) practice and is accountable for leading complex client engagements, ensuring exceptional service delivery, and driving strategy across group life, disability, and absence/leave programs. This role serves as the primary client relationship lead for assigned accounts, provides executive-level consulting, and oversees vendor performance and governance. By leveraging data and analytics, the Managing Consultant develops multi-year roadmaps, identifies actionable improvement opportunities, and helps clients implement innovative and compliant program solutions. The Managing Consultant also leads RFP strategy, negotiations, and implementations, mentors junior consultants, and contributes to practice growth through thought leadership and business development support.

 

RESPONSIBILITIES

• Lead large and complex client engagements for group disability, absence management, and life insurance programs, including overall strategy, workplan, and delivery quality.
• Serve as the primary relationship owner and strategic advisor for clients and key vendor partners; provide counsel to HR/Benefits leadership and other stakeholders.
• Plan and facilitate client meetings, including executive readouts; develop clear, persuasive materials and recommendations.• Translate industry trends, benchmarks, emerging solutions, and vendor capabilities into tailored strategies and actionable recommendations for clients.
• Own RFP and implementation strategy end-to-end for insured products and ASO/software services, including market approach, evaluation framework, finalist selection, contracting support, and implementation oversight
  Provide vendor governance and performance management, including issue identification, escalation pathways, and continuous impro.
• Provide vendor governance and performance management, including issue identification, escalation pathways, and continuous improvement with carrier/TPA partners.
• Direct multiple concurrent client initiatives and annual deliverables; establish timelines, assign resources, manage risks, and ensure on-time, high-quality outcomes.
• Oversee development and delivery of LAD communications (e.g., enrollment, leave program changes) to ensure accuracy, consistency, and alignment with client strategy.
• Review and advise on carrier agreements, policy documents, and service terms; partner with internal stakeholders and vendors to ensure documents reflect benefit design and client intent.
• Provide consultative guidance on local, state, and federal legislative and regulatory requirements; help clients operationalize compliance and coordinate with vendors as needed.
• Lead benchmarking, financial, and experience analyses across life, leave, disability, and time away programs; interpret results and present strategic tradeoffs and recommendations.
• Lead resolution of complex/escalated claims and service issues, coordinating across client, vendor, and internal teams to achieve timely outcomes.
• Develop and review client-facing deliverables and practice collateral; contribute to thought leadership, training, and best-practice development within the LAD practice.
• Oversee the development and maintenance of standardized tools (e.g., RFP templates, benchmarking reports, cost models) to improve quality and efficie