Sr. UX Visual Designer, Enterprise and Emerging Design

We're seeking an innovative Senior Visual UX Designer to help us expand Alexa's capabilities to help people lead healthier more fulfilling lives. In this role, you'll work with a blend of visual and voice interfaces to help customers access the information and services they need to be at their best—transforming technology used at home and on the go into intuitive, personal experiences.

Key job responsibilities
In this role, you’ll lead the end-to-end design process for complex features and products—starting with early-stage concepts that help stakeholders and leaders deeply understand the customer experience, while collaborating closely with engineering throughout execution.

You’ll partner with designers across Alexa to adopt and extend existing design systems. As you create new patterns and uncover best practices, you’ll contribute to Figma libraries and share learnings with the broader team.

We’re looking for someone with strong visual design skills who can deliver production-level, highly polished visual designs and assets. You should be highly proficient with industry-standard visual design tools (e.g., Figma and related prototyping and asset workflows), with a sharp eye for typography, layout, motion, and detail.

You’ll also incorporate insights from relevant Alexa research, conduct hallway testing, and run user research to inform and validate decisions.

Throughout, you’ll collaborate with peer designers, product and tech owners, marketing, solutions architects, and business development to ensure the customer remains at the center of decision-making. This role offers opportunities to expand your craft, grow your influence, and deliver best-in-class experiences for both businesses and end customers.


A day in the life
In this role, you'll support a product that is still in its early stages. You'll design net-new concepts that make life more enjoyable for our customers, dream up new ways of solving long-standing problems, and partner with solutions architects, tech teams, and business development to refine our product offerings and secure new commitments from our business partners. One week you might run user research to test how customers interpret and respond to the experience you're designing while another week you might partner with a solutions architect to build a working prototype for a conversational experience. No matter what, you'll operate with ownership and autonomy throughout your day.

About the team
The Devices & Services Experience Design (DxD) team leads user experience and industrial design innovation across Amazon's device portfolio, including Echo, Fire TV, Fire Tablets, Alexa.com, and related mobile apps. Our team works at the intersection of design, product and engineering, creating meaningful hardware and software experiences that enhance customer lives. We believe in storytelling and thinking holistically to craft the "why" behind everything we ship.

Basic Qualifications

- 7+ years of design experience
- Have an available online portfolio
- Experience working with stakeholders to plan and execute programs that are strategic in nature
- Experience in delivering design solutions for projects of large scope and complexity

Preferred Qualifications

- Experience defining and maintaining design patterns and UX standards
- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
- Experience designing in an agile development environment
- Ability to read, understand, and consult on client-side engineering to extend design systems
- Experience delivering production-level, highly polished visual designs and assets — with strong expertise in typography, layout, iconography, interaction, and visual systems across platforms — that are fresh, simple, elegant, and exceedingly usable.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the