Engagement and Analytics Manager

Confirmed live in the last 24 hours

ConnectWise

Tampa, FL

Hybrid

Posted March 18, 2026

Job Description

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers—and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!

General Summary:

The Engagement and Analytics Manager is responsible for driving global employee engagement initiatives, total rewards reporting, benefits insights, compensation trends analysis, and other related areas. The ideal candidate will have a strong background in HR analytics, data-driven decision-making, and a passion for enhancing employee experience through strategic insights.

Essential Duties and Responsibilities:

Develop and implement global employee engagement strategies to enhance overall employee satisfaction and
retention.
Lead the design and execution of total rewards reporting, including compensation and benefits benchmarking,
analysis, and insights.
Analyze compensation trends and market data to ensure competitive and equitable pay practices across the
organization.
Collaborate with HR business partners and leadership to provide data-driven recommendations on employee
engagement, rewards, and recognition programs.
Utilize data analytics tools and techniques to track key metrics, measure program effectiveness, and identify
areas for improvement.
Partner with cross-functional teams to integrate engagement and analytics insights into talent management
and organizational development strategies.
Stay informed on industry trends, best practices, and regulatory changes related to global engagement,
total rewards, and compensation.

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge-

Understanding of HR Analytics: Proficiency in analyzing HR data, metrics, and trends to derive insights and
make data-driven decisions related to employee engagement, total rewards, benefits, and compensation.
Employee Engagement Strategies: Knowledge of best practices in developing and implementing global
employee engagement initiatives to enhance employee satisfaction, motivation, and retention.
Total Rewards Management: Familiarity with total rewards programs, including compensation structures,
benefits packages, recognition programs, and performance incentives, to drive employee engagement and
retention.
Data Analysis Tools: Proficiency in using data analysis tools such as Excel, Tableau, Power BI, or other HRIS
systems to manipulate, visualize, and interpret HR data for reporting and decision-making purposes.
Communication Skills: Strong written and verbal communication skills to effectively present complex data and