Sr Devops Engineer - AWS

About Gartner IT:

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients.  We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner.  Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. 

About the Role:

As a key member of our team, you will drive the design, architecture, and delivery of robust, scalable, and secure cloud infrastructure—primarily on AWS. You will play a critical role in shaping our cloud strategy, enabling business units to deploy solutions efficiently, and championing best practices for automation, security, and operational excellence. We’re looking for a hands-on engineer who combines deep infrastructure expertise with a passion for mentoring others, influencing architectural decisions, and exploring emerging technologies to continuously improve our platform and deliver impactful results for the organization.

The Team:

You’ll join Cloud Center of Excellence (CCOE), a group of expert contributors dedicated to automating and optimizing IT infrastructure and DevOps processes. Our team leverages public cloud platforms and open-source technologies to enhance self-service capabilities and drive operational efficiency. We foster a collaborative culture built on deep technical expertise, shared knowledge, and a unified strategy. Together, we champion leadership, innovation, and timely delivery—always focused on articulating and delivering clear business value.

What You’ll Do:

• Lead the design, architecture, implementation, and management of scalable, secure AWS cloud infrastructure to deliver highly available, resilient solutions aligned with business objectives and enable efficient deployment for business units.
• Champion Infrastructure as Code (IaC) development and maintenance using tools such as Terraform and CloudFormation, automating provisioning and lifecycle management.
• Design, build, and optimize CI/CD pipelines with Jenkins, Git, Docker, and related technologies to streamline deployment and improve quality.
• Architect and enforce role-based access control, including AWS IAM policies, to ensure secure and compliant access to cloud resources.
• Oversee and optimize cloud networking, compute, storage, and security services for performance, availability, and cost efficiency.
• Provide technical leadership and hands-on support for multi-cloud initiatives across AWS, GCP, and Azure, ensuring consistency and best practices.
• Develop and enhance self-service capabilities and automation tools, empowering internal teams to access and manage cloud services independently.
• Implement and support frameworks for security, performance monitoring, observability, and resiliency to ensure operational excellence.
• Collaborate with cross-functional teams and stakeholders to gather requirements, influence architectural decisions, and drive impactful results.
• Mentor junior engineers, fostering a culture of technical excellence, innovation, and continuous learning within the team.
• Maintain clear, comprehensive documentation, runbooks, operational standards, and infrastructure diagrams to support effective knowledge sharing and operational continuity.
• Participate in rotational on-call support and incident management to ensure the reliability and availability of cloud infrastructure.

What You’ll Need:

• 4-6 years of experience in software or infrastructure engineering, with at least 4 years focused on AWS cloud, automation, and orchestration.
• Deep expertise in AWS infrastructure services (EC2, Auto Scaling, ELB, VPC, S3, IAM, RDS, Lambda, SSM, Config, Route53, CloudWatch, EKS/ECS, etc.)
• Proven ability to design and manage role-based access control and AWS IAM policies.
• Proficiency with Infrastructure as Code tools (Terraform, CloudFormation).
• Experience building automation pipelines using CI/CD tools (Jenkins, Git, Docker).
• Experience with configuration management tools like Ansible and AWS SSM.
• Solid understanding of cloud networking, compute, storage, security, and containerization (Kubernetes).
• Experience integrating AWS solutions with other cloud service providers (GCP, Azure) in multi-cloud environments.
• Familiarity with monitoring, logging, and alerting tools (CloudTrail, CloudWatch, Dynatrace, Prometheus, etc.).
• Strong scripting/coding skills (Python, Bash, PowerShell).
• Solid experience with Linux, Unix, and Windows operating systems.
• Exceptional analytical, communication, and interpersonal skills, with the ability to influence stakeholders and drive results.
• Strong organizational skills, with the ability to prioritize and deliver in a fast-paced environment.
• Bachelor’s degree or foreign equivalent degree in Computer Science or a related field required.

Who You Are:

• Driven by automation—always seeking to eliminate manual, repeatable work and build secure, scalable solutions.
• Passionate about open-source technologies, continuous learning, and innovation.
• A collaborative team player, comfortable working with distributed global teams.
• Detail-oriented, organized, and adept at navigating ambiguity and change.
• Resourceful problem solver who thrives in dynamic environments.
• Open to feedback and committed to continuous improvement.
• Influential communicator, able to bridge IT and business perspectives effectively.

Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:103109

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