Software Engineer II, Member Growth, Retention

Confirmed live in the last 24 hours

Spring Health

Compensation

$138,000 - $161,000/year

San Francisco, CA (Hybrid)

Hybrid

Posted March 26, 2026

Job Description

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Reporting to the Senior Engineering Manager, Member Growth, Retention, this engineer will join a highly experimental growth pod focused on improving member retention. In this role, you will work across the full technical stack to design, build, and iterate on experiments that drive engagement, contributing to both frontend clients and backend systems. You’ll play a key role in rapidly delivering and scaling features that shape how members interact with and stay connected to care.

Please note that this is a hybrid role based in San Francisco with an expectation to be in the office 2-3 days a week. Our office is located at 2 Embarcadero Ctr.

What you’ll do:

Design and build scalable full-stack services using Ruby on Rails, React, GraphQL
Collaborate with cross-functional teams to ship high-impact features that improve our member growth
Expand and maintain existing web and mobile applications
Debug and resolve issues quickly and efficiently
Provide technical leadership in architectural discussions, code reviews, and system planning
Advocate for high engineering standards, including test coverage, documentation, and observability
Participate in an on-call rotation to support system reliability and respond to production issues
Collaborate flexibly across time zones, as needed, to support distributed teams and stakeholders
Lead initiatives to define and implement scalable system designs
Own technical delivery for complex projects or subsystems
Break down ambiguous or complex requirements into manageable, shippable units
Drive technical and architectural discussions within the team

What success looks like:

Deliver projects on time, within scope, and with high stakeholder satisfaction
Maintain high system uptime and low defect rates through strong testing and observability practices
Partner effectively with product, design, data, or other teams, contributing meaningfully to team goals and alignment
Complete tasks independently, resolve issues proactively, and accurately track personal work
Contribute to improved team velocity through planning, estimation, and delivery best practices
Continuously seek out new technologies or practices to improve engineering outcomes

What you’ll bring: