Program Manager - Talent and Learning

Confirmed live in the last 24 hours

Five9

Manila, Manila, Philippines (Hybrid)

Hybrid

Posted March 31, 2026

Job Description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

We are seeking a Program Manager, Talent & Learning to drive the planning, execution, and continuous improvement of global talent management and learning programs. This role will ensure cyclical and ongoing programs—such as engagement surveys, performance and talent processes, learning system configurations, communications, and enablement—are delivered on time, with high quality and strong stakeholder alignment. The ideal candidate is highly organized, detail-oriented, and experienced in managing complex programs across HR and business teams.

Responsibilities:

Program Planning & Delivery

Support program coordination under guidance for global talent management and learning initiatives, including engagement surveys, performance and talent cycles, learning launches, and enablement programs.
Develop and maintain project plans, communications, timelines, dependencies, and risk logs, identifying and escalating risks and supporting plan adjustments to support on-time, high-quality delivery across multiple workstreams
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