Flipp's Account Management team focuses on building and maintaining relationships with existing clients, understanding their needs, and ensuring satisfaction to drive retention and growth. Our team manages Flipp’s high-trust partnerships with 98% of North America’s largest retailers, Consumer Packaged Goods (CPGs) manufacturers, and media agencies.

Internal subject matter expert on a portfolio of CPGs and their media agency partners. Internal quarterback for business partner needs – supporting Account Executives (AE) and Account Directors (AD) with executional activities. External point of contact day-to-day responsibilities (email, phone). Oversee reporting and data delivery to CPGs to help showcase the value of Flipp’s media offering.

What you'll get the opportunity to do:

Own all communication to build strong relationships with CPG advertisers on ongoing campaigns , and oversee internal communication on projects for CPG partners. 

•   e.g. first responder to data/budget/performance requests of media campaigns

Prep/Lead internal and sometimes external meetings where topics are well defined (i.e. weekly status calls, campaign kickoffs). 

•   Build decks for monthly/quarterly reviews & ad hoc performance analyses – own external communication of performance metrics and reporting
•   Support AE with driving the CPG account strategy

Oversee day-to-day analytics/reporting, effectively turning data into actionable insights for CPG partners. Book, monitor, and report on Flipp distribution budget with CPG.

Quarterback on execution of all internal aspects of CPG media campaigns – working cross-functionally with Analytics, Creative, Operations, Finance, etc. to effectively kickoff and execute on advertiser requests. Own project from conception to completion with support from AE/AD

•   e.g. Partnering on media tests, Briefing creative teams, Booking campaign info

Simplify & share depth of knowledge of both account-specific and Flipp-specific topics in order to communicate how Flipp has delivered value for the CPG. Best-practice sharing to effectively use case studies / key wins to gain alignment on future projects with CPGer partners

What you'll bring to the team:

• 1+ year working in relevant industry/position (i.e. CPG sales, Media sales, Retail Media, Ad Tech, Media Agency)
• 1-2 years of sales experience within relevant advertising technology, Retail or CPG industry
• 1-2 years of experience in digital marketing (i.e. digital media agency or news media company)
• Project / process management experience, analytical skills and problem solving