Executive AV Engineer

Confirmed live in the last 24 hours

EOS IT Solutions

Dublin, Ireland

On-site

Posted April 18, 2026

Job Description

Position Summary

The Executive AV Engineer plays a critical role in enabling seamless communication and collaboration for client executives. This position combines advanced technical expertise with exceptional customer service skills to ensure the success of executive-level meetings and events. The role requires adaptability, professionalism, and the ability to thrive in fast-paced, high-pressure environments.

Key Responsibilities

Maintain ongoing communication with the Executive Support team regarding assigned calls, day-to-day AV operations, scheduling, and video conferencing issues.
Ensure maintenance and troubleshooting of audio-visual and video conferencing systems in executive conference rooms.
Deliver real-time, white-glove technical support for video conferencing.
Open, track, and resolve tasks promptly.
Assist with Move/Add/Change requests.
Monitor video conferencing calls at end-user event sites.
Perform equipment swaps in executive conference rooms to maintain service levels.
Manage Break/Fix and RMA requests.
Develop and refine AV/video conferencing group support processes.
Install and maintain video conferencing room hardware, ensuring minimal downtime.
Adhere to and develop SOPs reflecting best practices.
Provide immediate response to executive team during working hours.
Hours of operation: 8:00 AM – 5:00 PM, with occasional after-hours and weekend support.

Essential Skills and Expertise

Advanced Technical Proficiency

Mastery of AV equipment (projectors, sound systems, microphones, video conferencing systems, lighting controls, presentation software).
Expertise in Cisco hardware and Microsoft Teams as core AV infrastructure.
Ability to troubleshoot and resolve technical issues efficiently.
Proficiency in configuring and programming AV control systems (Cisco, Crestron, AMX, Extron).
Understanding of video conferencing protocols (SIP/H.323), network configurations, and interoperability.
Familiarity with AV interfaces and protocols (HDMI, VGA, DisplayPort, Dante).
Knowledge of signal flow, video resolutions, and audio mixing techniques.

Complex Troubleshooting

Diagnose and resolve technical issues related to AV equipment, integrations, and connectivity.
Use diagnostic tools (multimeters, signal generators, network analysers) to identify root causes.
Address audio/video synchronisation, latency, and compatibility issues.