Engineering Manager, Observability

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Observability team at Robinhood is responsible for ensuring engineers across the company can understand, monitor, and improve the health of their systems. This team builds and maintains the foundational platforms that power metrics, logging, tracing, and alerting across all services. By creating reliable and scalable observability systems, the team enables engineers to quickly detect issues, investigate root causes, and maintain system reliability. The work directly supports product stability and developer efficiency across Robinhood’s infrastructure!

As an Engineering Manager, Observability, you will lead a team of engineers responsible for building and evolving these critical systems. You will guide technical direction across observability tooling and infrastructure, including metrics pipelines, logging systems, and tracing frameworks. You will partner closely with engineering teams to ensure observability is seamlessly integrated into every service, while also improving system performance, reliability, and cost efficiency. This role combines technical leadership with people management, helping your team deliver scalable solutions while growing their skills and impact!

This role is based in our Toronto office, with in-person attendance expected at least 4 days per week. 

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

What you’ll do

• Lead and support a team of engineers building observability systems, including metrics, logging, tracing, and alerting infrastructure
• Guide the design and improvement of data ingestion pipelines and storage systems for high-volume telemetry data
• Work with product and infrastructure teams to ensure observability is integrated into new and existing services
• Improve system reliability by reducing time to detect and resolve production issues
• Manage team priorities, support career development, and ensure consistent delivery of high-quality engineering work

What you bring

• Experience managing engineering teams, including hiring, mentoring, and performance management
• Background in infrastructure, reliability, or observability systems such as metrics, logging, or distributed tracing
• Experience working with technologies such as Kubernetes, distributed systems, and cloud-based platforms
• Familiarity with tools such as Prometheus, Grafana, or similar monitoring and observability solutions
• Ability to understand complex systems and guide technical decisions that improve system performance and reliability

Leadership expectations 

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them: 

• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and f