Key Account Manager

Main Purpose of the Role

• Summarize the main purpose of the role

  Manage a group of customers to achieve designated sales target levels.
  Develop profitable business with new and existing customers.

Main Responsibilities

• List the main responsibilities this role regularly performs.

  • Possess and apply detailed product knowledge as well as thorough knowledge of client's business.

  • Responsible for the direct sales process, aiming at meeting and/or exceeding sales targets.

  • Is in charge of sales expansion, introduce new products/services to clients and organize visits to current and potential clients.

  • Submit short and long-range sales plans and prepare sales strategies utilizing available marketing programs to reach nominated targets.

  • Responsible for retaining long-term customer relationships with established clients.

  • Ensure that clients receive high quality customer service.

  • Inform clients of new products and services as they are introduced, Migrate information to appropriate sales representative when clients have additional service needs.