Associate Customer Success Manager

Confirmed live in the last 24 hours

Comply

United States

On-site

Posted February 12, 2026

Job Description

Who Are We:

Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence.

Comply serves thousands of global financial services clients including broker-dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs.

To learn more about Comply, visit comply.com

The Role

This position has high expectations as you will have extensive exposure to our Product Management and Sales teams at all levels. If you excel in this role, there is potential for advancement, learning, and overall career development within the organization.

As an Associate Customer Success Manager, you’ll play a crucial role in building an excellent customer experience for thousands of Comply customers. A Associate CSM will be instrumental in supporting the build of programs, content and experience that drive adoption and value for our customers. These customer represent no only a major percentage of revenue, but also great potential growth for the business.

Associate CSMs manage a higher volume of customer using a team-based approach and leverage data-driven programs to support customers with the right touch at the right time. The Associate CSM role is a perfect role for someone who has exceptional drive to execute and iterate on one-to-many customer experiences, loves helping customers, has an analytical mindset and is a strong writer. You will support the creation and iterate of our digital customer experience and help roll out process that automate the customer journey. You will leverage data and technology to be proactive in educating and delivering value to our largest customer base. An Associate CSM will thrive by having ownership over the customer experience and use analytics to drive decision making.

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