Clinical Sales Specialist

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Surgeons (Commission)

Job Category:

Business Enablement/Support

All Job Posting Locations:

Cape Town, Western Cape, South Africa

Job Description:

Overall Purpose of the job:

To effectively implement the sales strategy, meet sales objectives in a precise and compliant manner and provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of J&J EP systems and catheter equipment.

Key Responsibilities:

• To gain MS, increase CARTO case and drive increased value per case.

• Collaborate with Clinical Sales Lead in building account plans and execute with excellence.

• Track and analyse sales according to guidelines from Clinical Sales Lead, using Sales Analysis reports and platforms.

• Manage orders, backorders, stock and consignment, as per company and hospital agreements/contracts. Be compliant with company stock management targets.

• Manage and track hardware placements, work with company clinical engineering and hospital technical services departments.

• Support the customer in the use of specific products during cases, coach on product usage.

• Represent the product portfolio to the customer in a competent & professional manner.

• Focus on customer ‘training’ to achieve account (technology) independence and collaborate with Sales Development manager and clinical Development Manager to support Clinical development programs.

• Optimize practitioner efficiency through optimal product usage.

• Clinical presentations of the technology, execute training programs.

• Maintain annual certifications and new product training, as required, to ensure proficiency. Pass rate to be achieved on all tests and exams.

• Be prepared to support cases not within regional scope if business requires.

• Flawless strategy execution and as per sales incentive SOP.

• Prioritize and appropriately respond to requests in a high-stress environment. 

• Maintain composure and problem-solving focus during stressful interactions.

• Full adoption of Sales Force effectiveness tools and KPI’s.

• Be prepared to travel and support cases as business requires over and above allocated accounts.

Required Skills

• Proven sales success within the EP medical environment advantageous.

• Ability to work under pressure and be target driven.

• Must be self-disciplined, organized, and be able to take ownership and responsibility for business objectives and your own time management and in high pressured environment.

• Fluent in English both verbal and written communication.

• Can work independently with a sense of individual drive.

• Ability to create network with key stakeholders at different level.

• Team player with strong interpersonal & communication skills.

• High learning agility.

Qualifications

• Experience within the Cardiovascular and/ or Electrophysiology environment required

• Bachelor of Science degree required

• IBHRE and/or EHRA in either EP or Pacing or both preferred

• Proficiency in computer skills

• Valid driver’s license

Leadership Behaviors Required:

• LIVE OUR CREDO: Puts the needs of Our Credo stakeholders first, pursues the highest standards of quality, safety, compliance & ethics and ensures everyday actions contribute to Our Purpose.

• CONNECT: Builds internal and external relationships based on respect, collaborates openly across boundaries and acts as a team player.

• SHAPE: Inspires and contributes ideas that challenge thinking, demonstrates resilience and agility to drive and adapt to change.

• GROW: Develops self and others to reach their goals, engages in open & honest conversations and drives performance by managing energy and taking ownership for outcomes.

 

 

Required Skills:

 

 

Preferred Skills:

Business Behavior, Communication, Consulting, Cross-Selling, Customer Centricity, Customer Effort Score, Customer Retentions, Execution Focus, Goal Attainment, Hospital Operations, Innovation, Market Research, Medicines and Device Development and Regulation, Sales, Solutions Selling, Sustainable Procurement, Vendor Selection