[US-DC] Senior Director, Inventory Control Quality Assurance
Confirmed live in the last 24 hours
HelloFresh
Job Description
Senior Director, Inventory Control Quality Assurance, Global
The Senior Director of Inventory Control and Quality Assurance (FSQA), is a senior leadership role responsible for the comprehensive oversight of our ICQA programs. This role will build and lead a team to create near-perfect inventory control accuracy and tight process control, eliminating "gray zones," and ensuring that if a recall or containment is needed, we can execute with surgical precision. The scope includes our ready-to-eat (RTE) operations across multiple national sites, requiring multi-site ownership. The ideal candidate must possess extensive experience in inventory control and quality assurance within a food manufacturing business, proven strong leadership capabilities, and deep expertise in inventory control and quality management systems.
You will...
- Build, lead, and mentor high-performing global inventory control and quality teams, manage relationships with National, Regional, and Municipal regulatory agencies, industry organizations, and key stakeholders.
- Develop and implement comprehensive inventory control and quality strategies aligned with Company objectives while driving quality, cost, and delivery to grow capabilities of each site.
- Manage cross-functional teams to ensure integration of quality and safety standards throughout all operations
- Drive and maintain near-perfect inventory accuracy (≥ 99%+) through disciplined, daily cycle counting.
- Ensure the ERP system matches physical reality at all times, tracking and eliminating root causes for any discrepancies.
- Implement and oversee real-time visibility tools (RFID, barcode scanning, integrated WMS/ERP) to provide instant, trusted data on lot/serial traceability, quarantine status, and inbound dock schedules.
- Create programs to ensure every inventory shift is recorded in real-time.
- Standardize receiving procedures, putaway rules, and staging controls to eliminate "mystery pallets" and warehouse graveyards.
- Maintain physical warehouse excellence, ensuring clean aisles, labeled locations, and logical flow from receiving to shipping with strict FIFO/FEFO enforcement.
- Conduct risk assessments and implement appropriate control measures
- Speak "CFO fluently" by tracking inventory turns, days on hand by category, and carrying costs, ensuring write-offs are rare and well-explained.
- Partner with Finance to ensure operations data is the single source of truth for working capital optimization.
- Lead a disciplined, data-driven Sales, Inventory, and Operations Planning (SIOP) process to ensure inventory is planned intentionally rather than reacting to sales surprises.
- Aggressively manage slow-moving and dead stock (SLOB), reviewing aging reports monthly and performing root cause analysis on excess buys.
- Reduce variability at the source by integrating Vendor Scorecards and Advance Shipping Notices (ASN) while measuring On-Time In-Full (OTIF) performance.
- Manage rigorous quality assurance protocols, including controlled quarantine processes and minute-level lot traceability for regulated industry compliance.
- Foster a culture of accountability across the organization
- Collaborate with production, logistics, product and many other departments
- Champion implementation of new technologies and digital solutions for quality management
- Optimize process initiatives to improve efficiency while maintaining safety standards
- Oversee documentation control and record-keeping systems
- Establish key performance indicators and reporting mechanisms
- Instill a customer-focused mindset committed to delivering the highest quality product
You Are…
- Trusted Partner & Adviser: you're able to cultivate collaborative partnerships with others inside or outside the organization who can provide information, assistance, and support
- Bold: you are a true entrepreneurial spirit and not afraid to take calculated risks to disrupt the status quo; you're a vis
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