Product Manager / Director, Content Moderation & Strategy

Confirmed live in the last 24 hours

OKX

Singapore, Singapore

On-site

Posted March 16, 2026

Job Description

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

The Mission

Build OKX Planet Community’s content safety and governance system from 0 to 1: Define risks → Detect → Enforce → Appeals/UX → Measure and improve, balancing safety, compliance, and user experience.

What You'll Be Doing

Define risk categories and severity levels (e.g., scams/phishing, traffic diversion, investment misinformation, harassment/hate, sexual/violent content, IP infringement).
Build multi-language lexicons and rule strategies (thresholds, combinations, rate limits) for key scenarios: posts, comments, group chats, livestreams, profiles.
Integrate risk signals and systems: account risk score, device/behavior signals, reports, human review, content detection models.
Design enforcement and visibility actions: downrank/limit reach, self-only/limited visibility, global removal, interaction limits, account penalties.
Design the flagged-user experience: clear notices, verific