Director, People Business Partner

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, People Business Partner

Director, People Business Partner (PBP), Americas

The Director, People Business Partner (PBP), Americas partners with senior business leaders to deliver people strategies that drive performance, growth, and culture across the region. This role provides strategic counsel on talent management, organizational effectiveness, leadership capability, workforce planning, engagement, change leadership, and complex employee matters.

Operating as a trusted advisor, the Director translates enterprise people strategy into practical, regionally relevant solutions while ensuring consistency, and strong execution across the Americas. The role collaborates closely with global and regional leaders, People Specialists, Centers of Excellence, and shared services partners to deliver scalable, high-quality people outcomes.

Success in this role requires strong business acumen, influence, sound judgment, and the ability to operate effectively in a highly matrixed, global environment.

Key Responsibilities

Translate enterprise people strategy into actionable regional plans aligned to business priorities and culture commitments.

Partner with senior leaders to anticipate workforce needs and address capability gaps.

Lead regional talent processes including talent reviews, succession planning, performance management, and compensation planning.

Champion talent crosspollination across teams to build capability, broaden experience, and strengthen enterprise leadership pipelines.

Advise leaders on organizational design, role clarity, career paths, and leadership structures to enable scale and agility.

Coach senior leaders and people managers on leadership effectiveness, team dynamics, and complex people matters.

Champion inclusive, engaging employee experiences that strengthen culture and engagement across the Americas.

Serve as the regional liaison to People Centers of Excellence and shared services partners.

All About You

Demonstrated success when advising and coaching business leaders and other stakeholders on HR matters, market best-practices and all day-to-day people and culture matters.

Demonstrated success building relationships and collaborating with COEs and cross functional partners.

Ability to work effectively in a highly matrixed organization and develop strong relationships across all levels of the organization.

Successfully led complex cross-functional projects

Strong written and verbal communication skills

Comfort with technology and curiosity to leverage AI in day to day activities and solutioning for the business

Exposure to delivering presentations and engaging with senior leadership.

Strong business acumen coupled with efficient project management, execution, and influencing skills

Highly motivated, self-starter with the ability drive the people and culture agenda with speed, agility and quality
Ability to travel domestically and globally, as needed

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

Purchase, New York: $168,000 - $269,000 USD