Innovation and Automation – Application Development Sr. Advisor

The Innovation and Automation team partners with business and IT stakeholders across the enterprise to design, build, and deploy custom automation and analytics solutions that drive measurable business value. As an Application Development Senior Advisor, you will work closely with operational leaders to understand their goals, become a subject matter expert on the data, and deliver innovative analytics and automation that provide actionable insights. This role is ideal for a curious problem solver with strong data analytics experience, a learning mindset, and the ability to translate complex business needs into effective technical solutions.

Responsibilities

• Partner with business and IT stakeholders to identify analytic and data gaps, facilitating working sessions to design, prototype, and deliver automation and data integration solutions.
• Develop a deep understanding of business operations, workflows, and objectives to ensure analytics and automation align with both short- and long-term value streams.
• Analyze and interpret data using SQL, Python, and other applicable technologies to answer business questions and surface actionable insights.
• Design, build, and maintain custom process automation and advanced analytics solutions that improve efficiency, visibility, and decision-making.
• Translate business needs into clear technical requirements, and communicate technical outcomes in meaningful, actionable terms for non-technical audiences.
• Visualize and communicate insights using Tableau, The Doctor, and other data visualization tools to support informed decision-making.
• Pioneer and evaluate new technologies, tools, and methodologies to advance automation and data analytics capabilities.
• Take ownership of stakeholder relationships, projects, and deliverables, driving outcomes with accountability and professionalism.
• Collaborate closely with U.S.-based business partners, aligning working hours with the U.S. Eastern Time Zone.

Required Qualifications

• Minimum of 5 years of experience in application development, automation, data analytics, or a related technical role.
• Strong problem-solving skills with an operational mindset and the ability to think creatively beyond standard solutions.
• Proven experience analyzing data using multiple SQL dialects, Python, and other relevant technologies.
• Hands-on experience with data mining, database exploration, and translating data into business insights.
• Experience developing data visualizations using Tableau or comparable analytics and reporting tools.
• Demonstrated ability to communicate effectively, influence across teams, and tailor technical information to diverse audiences.
• Ability to connect analytics and automation initiatives to both short- and long-term business objectives, driving tangible business value.

Preferred Qualifications

• Ability to independently drive and deliver solutions with limited supervision.
• Experience working with medical claims data.
• Familiarity with contact center operations and related performance metrics.
• Demonstrated ability to conceptualize desired outcomes, align solutions with business strategy, and understand end-to-end operational workflows.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 122,200 - 203,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.