Quality Specialist (Starlink Aviation)

QUALITY SPECIALIST (STARLINK AVIATION)

Starlink believes in providing fast, reliable internet to serve populations with little or no connectivity. We design, build, and launch the world's largest constellation of satellites, enabling us to operate a global internet network unbounded by traditional ground infrastructure limitations. In addition to direct-to-consumer service, Starlink is also developing high-speed internet for commercial and private aircraft. As Quality Specialist, you will be responsible for working with our respective partners to continuously improve inspections, workflow, assisting the quality team, working with design and manufacturing teams to improve product quality.

RESPONSIBILITIES:

• Review and approve specifications, manufacturing bills of materials (MBOM), engineering manuals (EM), work orders (WO), and build documentation for completeness, accuracy, regulatory compliance, and alignment with quality objectives.
• Develop, maintain, and implement actions to improve key quality metrics, including first pass yield, nonconformance trends, and quality escapes.
• Work closely with technicians, inspectors, manufacturing engineers, hardware reliability engineers, and production management to identify issues and lead continuous improvement initiatives; balance 50/50 shop floor and specialist work scope.
• Manage non-conformances through the Material Review Board (MRB) process, including root cause evaluation and implementation of corrective and preventive actions using tools such as 5 Whys, 8D, fishbone diagrams, and others.
• Conduct detailed in-process and final inspections of aviation parts components using detailed drawings, CAD models, and established processes to verify conformance to design requirements.
• Identify, document, and resolve production and test anomalies in accordance with prescribed procedures, pursuing corrective actions as required.
• Support the development and maintenance of Quality Management System (QMS) policies and procedures; assess compliance with company and industry standards; and initiate and lead continual improvement and lean manufacturing initiatives.
• Facilitate internal audits, vendor/supplier audits, and audits from external parties to ensure ongoing compliance.
• Support FAA hardware and installation conformities to meet aviation regulatory requirements.

BASIC QUALIFICATIONS:

• Bachelor’s in an engineering or technical field; or 4+ years of hands on experience in quality, inspection, or manufacturing.
• Experience with AS9100, ISO9001, ISO/TS 16949, ISO 13485, or other quality management system.
• Experience with quality tools including root cause and corrective action, QMS and process auditing and statistical analysis of quality metrics.

PREFERRED SKILLS AND EXPERIENCE:

• Experience adopting a lean approach to quality management without compromising safety or reliability; intimate knowledge of manufacturing processes and associated products, or the demonstrated ability to quickly acquire such knowledge.
• Proven experience working with the FAA (Federal Aviation Administration).
• Ability to identify, prioritize, and maintain focus on tasks and projects in a fast-paced, cross-functional environment.
• Ability to work effectively both independently and as part of a team, with a strong work ethic and commitment to a collaborative approach.
• Strong technical skills, including working knowledge of SQL for constructing and maintaining Tableau metrics; strong problem-solving abilities.
• Excellent communication and technical writing skills, with the ability to interact effectively with management, technical teams, and all levels of the organization.
• Proactive, self-motivated, innovative, detail-oriented, initiative-driven, positive, and people-oriented.

ADDITIONAL REQUIREMENTS:

• Ability to work extended hours and weekends as needed
• Willing to travel up to 25% time
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