Certified Pharmacy Technician, Inbound Phones - Remote, TN - Accredo Specialty Pharmacy

Start Date: 04/27/2026 or 05/04/2026

Training Schedule: Training will be from 8a - 4:30p CST, Mon - Fri.

Post Training Schedule: 10:30a - 7p, CST, Mon - Fri.

Accredo Specialty Pharmacy is looking for Certified Pharmacy Technicians ONLY in TN.   Candidates

reside and be Nationally Certified and licensed in TN only!

As a Certified Pharmacy Technician, residing in TN, you will Work from home, assisting patients in receiving life sustaining medications to help manage rare and/or chronic diseases. You’ll be empowered to engage patients, insurance companies, and multiple departments to process prescription orders and ensure timely shipment of medications. This role is very detail oriented, and you’ll spend the majority of your day working on our computer system entering data and talking inbound phone calls

Role Responsibilities

• Communicate directly with patients, prescribers, and healthcare professionals via inbound calls.
• Receive inbound calls for new verbal prescriptions and clarifications on existing orders
• Reconcile patient charts with new demographics and health related information from your interactions.

How you’ll make a difference:

Ensure prescriptions are accurately entered into system.

Investigate issues with pharmacist, doctors & other healthcare providers.

Provide guidance to our patients about medication coverage.

Juggle multiple tasks without sacrificing attention to detail.

What you need to do the job:

Position Requirements:

• High School Diploma or GED
• Must reside in TN
• Customer Service and phone experience, a plus
• Valid Pharmacy Technician National Certified NHA or PTCB as well as TN state license/certification/registration as required by state laws.
• Tech Savvy- Strong computer / data entry
• High speed internet with wired ethernet connection.
• Private & quiet workspace

What you’ll love about working at Cigna:

• Medical, Dental & Vision start 1st day.
• 18 days Paid Time Off & 8 Paid Holidays
• Employer Contributions for HRA and HSA accounts
• 401K with Company Match

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 18 - 27 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.