Director, Regional Operations

Confirmed live in the last 24 hours

Ciena

Pattaya

On-site

Posted March 28, 2026

Job Description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

About the Role

Ciena is seeking an accomplished and strategic Director of Regional Operations to lead and optimize end‑to‑end supply chain operations for our Thailand manufacturing footprint. This role plays a critical part in enabling global supply chain performance within a matrixed operating model, partnering across regions and functions to deliver operational excellence, resilience, and scale in support of Ciena’s business priorities.

How you will make an impact:

Define and execute a Thailand supply chain strategy aligned to Ciena’s global objectives, driving efficiency, cost optimization, and operational resilience
Lead procurement, inventory, logistics, warehousing, and distribution activities to achieve best‑in‑class operational performance
Use data analytics and key performance indicators (KPIs) to identify continuous improvement opportunities and drive operational innovation
Champion the deployment and adoption of advanced supply chain systems to enhance visibility, control, and decision‑making
Build and sustain strategic supplier partnerships, leading contract negotiations to maximize value, quality, and risk mitigation
Partner closely with manufacturing, engineering, quality, and global operations teams to ensure seamless execution across the value chain
Represent Ciena by hosting executive leaders and customers at the Thailand manufacturing site, demonstrating operational excellence

The must haves:

Bachelor’s degree in Supply Chain Management, Logistics, Engineering, or a related field
10+ years of experience leading electronics manufacturing supply chains at scale
Fluency in English and Thai, with the ability to operate effectively in a global, matrixed environment
Deep expertise across procurement, logistics, inventory management, and supplier relationship management
Strong analytical and problem‑solving skills with a track record of data‑driven decision‑making
Experience with Enterprise Resource Planning (ERP) and Warehouse Management Systems (WMS)
Ability to work on‑site in Thailand a minimum of 80% of the time, with domestic and international travel as required to support global stakeholders and suppliers

Nice to haves:

Master’s degree in Business Administration (MBA) or equivalent advanced degree
Professional certifications such as APICS, Certified in Planning and Inventory Management (CPIM), Certified Supply Chain Professional (CSCP), Chartered Institute of Procurement & Supply (CIPS), or Project Management Professional (PMP)
Experience supporting telecom or other high‑reliability manufacturing environments

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.