Specialist 2 - User Experience

Confirmed live in the last 24 hours

Comcast

India - Chennai, Comcast India Engineering Cent

On-site

Posted March 31, 2026

Job Description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Campaign Operations team is seeking a highly skilled and motivated individual to support marketing campaign operations. This role will play a key part in driving marketing campaigns and ensuring consistent operational support for end users. The individual will focus on providing support to marketing operations teams across divisions as well as headquarters. We are looking for someone with advanced proficiency in marketing automation tools and a strong understanding of industry best practices in marketing operations.

Job Description

Core Responsibilities

Drive end-to-end execution of marketing campaigns using Adobe Campaign Classic (ACC v8), ensuring high quality, scalability, and on-time delivery

Design and implement complex campaign workflows, including advanced segmentation, targeting logic, and deployment strategies

Translate business and marketing requirements into technical campaign solutions and customer journey workflows

Work closely with Division partners to understand pain points and collaborate with technology partners and HQ teams to resolve

Build, execute, and optimize cross-channel customer journeys using Adobe Journey Optimizer (AJO)

Partner with cross-functional stakeholders (Marketing, QA, Data Engineering, Product teams) to ensure seamless campaign delivery and alignment with business objectives

Perform campaign validation, monitoring, and troubleshooting to ensure operational excellence and minimal production issues

Continuously analyze campaign performance and execution processes to identify optimization opportunities

Demonstrate a proactive learning mindset by adopting new Martech capabilities, tools, and industry best practices

Contribute to standardization, documentation, and continuous improvement of campaign operations within the Martech ecosystem

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

2-5 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.