Position Overview

The primary responsibility of the PO Tracking Manager is to develop and coach a team of direct and indirect reports, with open communication, continual training, and development opportunities. This person will provide clear direction, monitor performance metrics, and implement process improvements to maximize efficiency and effectiveness.

This role works within the merchandising operations sector and involves communication and reporting for a designated area of business. The work has a direct impact on the receipt and flow of goods to over 1,000 stores. The position involves internal interactions with merchant teams, merchandising operations and supply chain partners. Externally, the manager will engage with Burlington's vendor and carrier communities.

A Day in the Life

Duties and Responsibilities: Major Duties and Responsibilities

Leadership:

• Successfully drives business results though positive, influential leadership by demonstrating high professional and personal standards.
• Navigates and leads the team through change, keeping team informed, ensuring they understand the why and demonstrating how the change impacts the company and the team's role in supporting the effort.
• Models a service mindset and a strong sense of urgency.
• Demonstrates how to rebalance priorities and keep stakeholders apprised of the status of open issues.
• Shows consistency and reliability in actions; supports cross-functional partners' initiatives and presents a collaborative and positive attitude.
• Sets high standards and consistently holds team members accountable.
• Recognizes and rewards successes of team and others.
• Identifies, develops and retains the next generation of leaders.
• Creates quarterly leadership training guides for the Supervisor team.
• Promotes continuous learning and improvement to adapt to evolving business needs and challenges.
• Regularly seeks out personal development opportunities to build leadership skills. Positively acts on feedback.
• Supports Director in leading departmental projects that promote Burlington initiatives.

Relationship Management:

• Sets the example for the team by building strong relationships with all cross functional partners.
• Develops a team that maintains a reputation of credibility and responsiveness to others.  Removes obstacles and barriers to foster success.
• Partners with DMMs to review business needs, support needed, team initiatives and Supervisor/Analyst performance.
• Sets quarterly trips to NY to build stronger relationships with merchants & vendors.
• Encourages the team to thoroughly prepare for meetings by setting the agenda, analyzing current business and reviewing reporting. 
• Communicates frequently and effectively while creating an environment where suggestions, ideas, and concerns are openly shared. 
• Utilizes active listening skills and responds appropriately.
• Ensure the team is informed, on-track, and aligned with all department and development goals.
• Partners with cross functional support teams throughout the company to improve processes and increase efficiencies.

Business Acumen:

• Demonstrates solid knowledge of team roles, tools and processes, how they relate with those in other operational areas and the impact to the company.
• Educates the team on how their role, tools, and process interrelate with those of other operational areas to achieve positive results for the overall business model.
• Aligns and assigns projects and tasks for the team to train and build business knowledge.
• Approaches problem solving in partnership with cross functional teams to ensure delivery of solutions that provide a positive result for the company.
• Demonstrates flexibility when faced with changing business conditions.
• Demonstrates an entrepreneurial spirit by generating ideas, insights and solutions utilizing analytical reasoning.
• Fosters an environment of continuous improvement, anticipates issues and develops the appropriate recommendation. Empowers the team to do the same.

Analysis:

• Analyzes performance of the team focusing on coaching opportunities, metric attainment and improving performance.
• Analyzes and monitors data to identify gaps and opportunities for improving our delivery time.
• Collaborates with team to action on improvement plan.
• Identifies opportunities, gains alignment with leadership, and implement process changes for improvement.
• Identifies issues that cross businesses. Recommends and implements vetted solutions leveraging the team and cross functional partners.
• Assists with creating reference materials and facilitates training for team members and merchants.
• Manages team to develop, execute and complete assignments.
• Provides continuous support with direct and indirect reports through coaching in the moment and training opportunities.
• Addresses vendor related issues with a strong sense of urgency and works towards quick resolution.

Supervision: 

Number of employees supervised:

Direct: 2 Indirect: 10

List the job title of the positions supervised:  

2 Supervisors

10 Analysts

You'll Come With

Education and Qualifications:

• Bachelor’s degree.
• General retail merchandising and/or supply chain knowledge required.
• Minimum 5 years managing teams in Logistics, Supply Chain or Retail Operations
• Excellent interpersonal skills.
• Must be able to coach and manage a team.
• Excellent verbal and written communication skills.
• Strong analytical and conceptual ability.
• Strategic and critical thinking.
• Ability to operate effectively in a fast-paced work environment and adapt to an ever-changing environment.
• Excellent computer skills and proficiency in MS Office Suite

Physical Requirements: (List any physical requirements/demands of the job such as standing, sitting, lifting, traveling, etc.)

Occasional travel including trips to New York and Los Angeles buying offices as well as local stores.

Come join our team. You’re going to like it here!  

Compensation Range: $95,000.00 - $125,000.00