Manager, Strategic Account Development - Platform

About the Team

The Platform Account Development team drives adoption and growth of DoorDash Platform solutions across hundreds of thousands of SMB restaurant partners in the U.S. (SMB defined as ≤150 locations).

This team works closely with Account Management to understand each restaurant’s first-party growth goals — including online ordering and owned channel expansion — and delivers tailored solutions that unlock long-term value.

About the Role

As Manager, Strategic Account Development, you will lead a team of frontline sales representatives responsible for achieving SMB Platform volume goals. You will play a critical role in driving sales performance by hiring, developing, and coaching top talent while fostering an inclusive, high-energy, and performance-oriented culture.

You will report to the Senior Manager, Strategic Account Development, and lead a distributed team across the U.S. This is a remote role and must be based within the United States.

You’re excited about this opportunity because you will…

• Source, interview, and hire high-caliber sales talent
• Develop structured onboarding and ongoing development programs
• Lead pipeline strategy, forecasting, and deal reviews
• Coach reps through 1:1 sessions focused on performance, skill development, and deal execution
• Translate ambitious goals into clear action plans and measurable outcomes
• Scale best practices and build a high-performance culture across the team
• Stay close to the customer by engaging directly with merchants
• Leverage insights from frontline conversations to improve processes, messaging, and programs
• Partner cross-functionally to remove friction and enhance both merchant and employee experiences

We’re excited about you because…

• 3+ years of experience in sales leadership roles, in addition to 5+ years of experience as an individual contributor in sales
• Demonstrated success building and executing pipeline strategies
• Strong coaching capabilities with a track record of developing frontline sellers
• Customer-obsessed mindset with comfort engaging directly with prospects
• Passionate about developing talent and building scalable team programs
• Skilled at motivating teams in a fast-paced, results-driven environment
• Balances ambitious thinking with analytical rigor
• Seeks win-win outcomes for customers, team members, and DoorDash
• Brings a challenger mindset grounded in data and truth-seeking

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

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