Food Expeditor

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

We invite you to become part of our crew at one of the most desirable destinations on the Eastern Shore, the Inn at Perry Cabin.   A Forbes 4-star historical gem tucked away on acres of privacy along the serene Miles River in St. Michaels, Maryland, the Inn at Perry Cabin encompasses genuine hospitality with a strong sense of nautical heritage. Our luxury resort provides a unique and authentic Chesapeake Bay experience and has been recognized as a top resort in the Mid-Atlantic by Condé Nast and Travel + Leisure. Providing upscale amenities such as Links at Perry Cabin (our exclusive Pete Dye-designed golf course), the Spa at Perry Cabin (our therapeutic oasis), and a Fleet of five sailboats, including the historic 1902 Skipjack, Stanley Norman, and a stately 55-foot Hinckley Yacht, Inn at Perry Cabin is one of the most desirable and unforgettable places to work on the Eastern Shore. Adding to the charm of the resort is a zero-edge swimming pool, lush gardens maintained by our on-property horticulturist, complementary bicycles, kayaks and paddleboards, and a unique array of resort activities.   As a member of our crew, you will work with the BEST. Our team of diverse and passionate professionals enjoy an environment that fosters growth and encouragement in all they do. Our culture is supported by our Pillars: Service, Teamwork, Professionalism & Respect, Integrity, and Delivering Results. Our INN Crew share the goal of providing exceptional service and creating lasting memories for all guests of the Inn. If you are ready to set sail into a new adventure, apply today and enjoy the many benefits and great opportunities for growth at Inn at Perry Cabin!   For more information about the Inn at Perry Cabin, please visit our website at innatperrycabin.com At Pyramid Global Hospitality, we are committed to caring for our team members by offering a comprehensive benefits package for full-time employees. Our benefits include medical insurance with employer contribution, as well as vision, dental, life, pet, and accident insurance options. We also provide a 401(k) program with an employer match and immediate full vesting, along with paid time off. Plus, all employees, including part-time team members, enjoy exclusive discounts across our portfolio of hotels. Join our team and experience the support, flexibility, and benefits that help you thrive both professionally and personally. *  

What you will have an opportunity to do:

Food Expeditor

DIVISION: Food & Beverage DEPARTMENT: Stars

REPORTS TO: Restaurant Manager CLASSIFICATION: Non-Exempt

POSITION SUMMARY

The food expeditor’s main duty will be to keep the efficient workflow between the kitchen and the tables. This is a fast-paced environment, and the main focus is to ensure guests’ orders are as ordered, with proper presentation, and delivered in a timely manner.

ESSENTIAL JOB FUNCTIONS

1. Plan and manage the order flow

2. Make sure that all the orders are prepared in time

3. Assist and manage the final preparation of different food and dishes

4. Control and oversee dishes before they leave the kitchen

5. Ensure adherence to all relevant quality and sanitation rules and regulations

6. Provide assistance in cleaning activities

7. Serve as a contact point for the kitchen and the wait staff

8. Take care of customers with special needs and requests

9. Ensure excellent client service

10. Give suggestions for the improvement of the restaurant’s offerings and reputation

11. Execute a variety of different tasks as needed in accordance with managers requests and directions

12. Assist in other areas as needed.

SUPERVISORY RESPONSIBILITIES

None

JOB REQUIREMENTS

Education & Experience

High school diploma or equivalent preferred.

Skills

Ability to communicate in English with hotel guests, and employees to their understanding. Ability to provide friendly, efficient, and courteous service to guests. Ability to access, input and retrieve information on the computer system. Ability to memorize menus. Ability to handle the stress inherent in interacting with co-employees and resolving guests’ problems. Ability to work under pressure, be organized, self-motivated and work well with others. Strong positive attitude and ability to initiate light conversation with guests. Knowledge of hotel property and operating hours of each guest service area. Basic knowledge of St. Michaels and surrounding areas. Ability to provide legible communication. Ability to complete work in a timely, accurate and thorough manner. Ability to work effectively and relate well with senior management, colleagues, and individuals inside and outside the Inn. Knowledge of find dining service. Understanding of the luxury hotel and fine dining environment. Additional foreign language skills a plus.

WORKING CONDITIONS

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment to Be Used

· Standard office equipment, including telephone, computer, printer, copier, calculator, fax; other restaurant equipment including MICROS and Open Table.

Physical & Mental Requirements

· Regularly required to stand, walk, talk, and hear; frequently required to use hands to finger, handle, feel and reach with hands and arms; frequently required to sit, climb or balance, stoop, kneel, and crouch. Requires manual dexterity sufficient to operate standard office equipment. Requires normal range of hearing and vision.

· Must be able to lift equipment, supplies, etc. of at least 50 pounds.

· Must be able to resolve problems, handle conflict, and make effective decisions under pressure.

Work Environment

· Interior of hotel—exposure to direct sunlight, high humidity, extremes of heat and cold, noise, and other conditions associated with the hotel and restaurant environments.

· Exterior of hotel including the Terrace and “the Point” – exposure to direct sunlight, high humidity, varying weather conditions and temperatures, noise, and other conditions associated with the hotel & restaurant environments.

· The work environment includes high guest contact and noisy, crowded environment; may involve varying conditions and circumstances with guests, staff, visitors, government agencies, etc

What are we looking for?

Compensation:

$11.00

-

$11.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.