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Senior
Senior Service Desk Support
Confirmed live in the last 24 hours
Entrata
Pune, India
On-site
Posted March 4, 2026
Job Description
Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
As a Sr. Service Desk Support Technician at Entrata, you will support Entrata employees with hardware, software, and network-related issues. You will work closely with cross-functional teams and provide excellent customer service while maintaining a high level of technical expertise.
This role requires strong communication skills, problem-solving abilities, and a customer-centric approach to resolving issues. This role is full-time in-office, minimum of two service desk support agents must be in the office each business day.
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