Senior Marketplace Seller Success and Management Analyst

Role Specific Information

Job Description

About the Role

In this role, you will act as a high-touch consultative partner for Kohl’s most valuable marketplace sellers (the top 20%). This role focuses on driving long-term revenue growth and "white-glove" retention by deeply integrating these key partners into the Kohl’s ecosystem and marketing strategy.

What You’ll Do

• Act as the primary business consultant for Tier 1 sellers. Develop 12-month joint business plans (JBPs) to align seller assortments with Kohl’s corporate seasonal goals

• Lead Business Transformation initiatives. Negotiate and execute the inclusion of marketplace products into core Kohl’s marketing channels (Circulars, Homepage Hero spots, and Loyalty Program integrations)

• Execute sophisticated pricing and promotion strategies. Manage high-level performance marketing levers, SEO optimization, and exclusive email placements to maximize conversion

• Design and lead the Annual Seller Summit. Serve as the Voice of the Seller to internal product and tech teams to influence back-office roadmap developments

• Execute the day-to-day implementation of the media strategy. Acts as the liaison between sellers and the KMN team

• Proactively identify churn risks among top-tier partners and develop save strategies to maintain category stability

• Identify whitespace opportunities across categories, marketplaces, and fulfillment models; develop expansion roadmaps that increase share of wallet and long-term revenue contribution

• Lead quarterly executive-level reviews with top sellers, presenting performance insights, growth strategies, and innovation pipelines to strengthen alignment and unlock incremental investment

• Leverage advanced analytics on traffic, conversion, customer cohorts, and marketing attribution to provide strategic recommendations that optimize seller profitability and platform growth

• Additional tasks may be assigned

What Skills You Have

Required

• 3+ years of experience in e-commerce, marketplaces, or business development

• Proficiency in Excel

Preferred

• Bachelor's Degree

• Experience in third-party omnichannel fulfillment

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

• Ability to perform the accountabilities listed in the “What You’ll Do” Section

• Ability to maintain prompt and regular attendance as set by the company 

• Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week

• Ability to comply with dress code requirements

• Ability to learn and comply with all company policies, procedures, standards and guidelines

• Ability to give direction and receive, understand and proactively respond to direction from leadership and other company personnel

• Ability to work as part of a team and interact effectively and appropriately with others

• Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes

• Ability to satisfactorily complete company training programs

• Perform work in accordance with the Physical/Cognitive Requirements section

Physical/Cognitive Requirements 

• Ability to use a personal computer for tasks such as communicating, preparing reports, etc.

• Ability to plan, prioritize and monitor activities across business units

• Ability to complete or oversee the completion of assigned projects in a timely manner

• Ability to comply with health and safety standards