Senior Global UX Writer (Content Systems and Taxonomy)

 

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

 

THE OPPORTUNITY

We are hiring a Senior Global UX Writer to our Consumer Digital Experience team in New York! 

You will design and scale the structural language system behind our product. You are a systems thinker who doesn’t just refine copy — you define how content is classified, governed, and scaled globally.

You will build the foundation that ensures our product speaks clearly, consistently, and intelligently across features, teams, and markets.

 

YOUR IMPACT

• Architect and evolve our classification systems, defining how activities, plans, and benefits are grouped across the product. You’ll shape how users discover content. For example, should “Yoga” appear under Live Classes, Emotional Health, or both — grounded in user mental models and business logic;
• Design grouping logic that powers search results, activity lists, filters, app descriptions, and indexing systems — ensuring consistency at scale with a taxonomist mindset;
• Establish and govern our terminology system, creating a single source of truth for business-critical terms (e.g., clearly differentiating “Check-in” from “Booking”) and eliminating ambiguity across Product, Marketing, Support, and Operations;
• Design a taxonomy that works globally while adapting locally, ensuring terminology structures scale globally while supporting regional variation (e.g., when an “Academy” in one market is a “Gym” in another) — without breaking UI logic or slowing development;
• Own the localization-ready content framework, ensuring English source copy is culturally neutral, structurally resilient, and optimized for translation workflows — including string structure, variable logic (e.g., placeholders), and plurals;
• Anticipate and solve interface adaptability challenges, partnering with Design and Engineering to ensure components and strings withstand language expansion and contraction across markets;
• Define scalable messaging architecture frameworks, including modular templates for push notifications, system messages, and transactional communication that respect time zones, cultural nuance, and behavioral context;
• Partner with Localization, Design, and Engineering to transform manual workflows into scalable, content-as-code systems that support a reliable single source of truth;
• Document and standardize content patterns across teams, proactively reducing design debt and preventing inconsistencies before they scale;
• Connect content architecture initiatives to company OKRs to drive measurable improvements in discoverability, clarity, brand equity, and conversion impact;
• Use UX research, analytics, and benchmarking to inform taxonomy decisions, terminology governance, and messaging systems — ensuring structural decisions are insight-driven;
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• You design content as a scalable system, not isolated screens — shaping taxonomy, terminology, and information architecture to create intuitive and future-proof products;
• You think in frameworks and governance models, not just words;