Process Excellence Manager (Accounts Receivable and Credit)

THE ROLE

The Process Excellence Manager, Accounts Receivable & Credit will drive transformational improvement across global AR, Credit, Collections, and Cash Application processes. This high-level individual contributor will partner closely with operational leadership and cross-functional teams to streamline operations and mature processes. The focus will be on leveraging automation, optimization, and innovative design to enhance efficiency, effectiveness, and working capital performance.

WHAT YOU'LL DO

• Lead the design and implementation of end-to-end process enhancements that improve AR&C efficiency and compliance globally.

• Drive continuous process optimization, leveraging methodologies like Lean Six Sigma, to build scalable, automated operations for the future.

• Spearhead the utilization of automation and AI tools for cash application and predictive reporting to elevate process maturity.

• Act as a project manager, overseeing AR&C projects from charter to execution and providing executive-level status reporting.

• Collaborate with cross-functional partners (e.g., Sales Operations, Finance) to redesign processes supporting new company growth and go-to-market models.

WHAT YOU BRING

• A Bachelor’s degree in Accounting, Finance, Business, or a related field.

• 5+ years of operational experience in Accounts Receivable, Credit, and Cash Application.

• Proven expertise in implementing cash application automation and intelligent receivables tools.

• Required experience with process improvement methodologies such as Lean Six Sigma or equivalent (Green Belt certification preferred).

• Demonstrated ability to influence and lead large-scale transformation, coupled with strong project management skills and ERP experience (NetSuite, SAP, or equivalent).

This role is primarily an in-office position and will be based in our Lehi, UT office.

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