Staff Data Scientist (7-10 years of experience)

Data is at the core of Outreach's strategy. It drives us and our customers to the highest levels of

success. We use it for everything from customer health scores and revenue dashboards to

operational metrics of our infrastructure, to helping increase product engagement and user

productivity through natural language understanding, to predictive analytics and causal

inference via experimentation. As our customer base continues to grow, we are looking towards

new ways of leveraging our data to deeper understand our customers’ needs and deliver new

products and features to help continuously improve their customer engagement workflows.

The mission of the Data Science team is to enable such continuous optimization by

reconstructing customer engagement workflows from data, developing metrics to measure the

success and efficiency of these workflows, and providing tools to support the optimization of

these workflows.

As a member of the team, you will work closely with other data scientists, machine learning

engineers, and application engineers to define and implement our strategy to deliver on our

mission.