Staff Software Engineer (L4)
Confirmed live in the last 24 hours
Twilio
Job Description
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient, fair, and transparent, but automation never makes the final call. Every hiring decision is made by real Twilions, ensuring a human touch at every step.
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See Yourself at Twilio
Join us as our next Staff Software Engineer (L4) on the Customer Data Platform team.
About the Job
As a Staff Backend Engineer on the Twilio Segment Engineering team, you’ll help us build and scale systems that support the leading Customer Data Platform (CDP) in a rapidly evolving and competitive market. Our products process billions of data points per hour, enabling customers to orchestrate and activate their data efficiently and flexibly.
Segment provides a best-in-class data infrastructure and orchestration platform that supports a wide range of customer use cases, from identity resolution to real-time audience segmentation. As an engineer on this team, you will be responsible for designing, developing, and optimizing backend services that power data pipelines, APIs, and event-driven architectures.
If you thrive in fast-moving environments, enjoy working on scalable systems, and are passionate about building high-performance backend services, this role is for you.
Responsibilities
In this role, you’ll:
- Design, develop, and maintain backend services that power Twilio Segment’s high scale data platform.
- Build scalable and high-performance APIs and data pipelines to support customer data orchestration.
- Improve the reliability, scalability, and efficiency of Segment’s backend systems.
- Collaborate with cross-functional teams including product, design, and infrastructure to deliver customer-focused solutions.
- Drive best practices in software engineering, including code reviews, testing, and deployment processes.
- Ensure high operational excellence by monitoring, troubleshooting, and maintaining always-on cloud services.
- Contribute to architectural discussions and technical roadmaps that align with Twilio’s CXaaS vision and Segment’s strategic initiatives.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- 7+ years of experience writing production-grade backend code in a modern programming language (e.g., Golang, Python, Java, Scala, or similar).
- Strong fundamentals and experience in building fault tolerant distributed systems, event-driven architectures, and database design.
- Experience working with AWS cloud-based infrastructure.
- Well-versed in designing and building high-scale, low-latency APIs.
- Solid grasp of Linux systems and networking concepts.
- Strong debugging and troubleshooting