Product Owner (CRM)

In collaboration with Product Management, you will own the definition and delivery of specific features of our CRM solution and will be a key contributor in our overall product strategy. With thousands of customers and a robust partner network, your actions and contributions will have far-reaching impacts on one of Unanet’s fastest-growing product line. Your strength will come from your dedicated scrum team, one that is comprised of experienced engineers that have built advanced web and mobile applications in several organizations.

What You’ll Do

• Research, define, and design requirements and scope through epics, user stories, and diagrams
• Validate functionality and workflows to ensure we’re solving the right problems for our customers
• Understand our customer profiles and user personas for one of our fastest-growing product lines by serving as the voice of our customer for your engineering team
• Partner with a variety of stakeholders and cross-functional teams to execute on our product roadmap by planning and prioritizing objectively
• Set your engineering team up for success by collaborating with them in sprint activities, providing them with relevant user stories and guiding them in estimation
• Own and manage the intake of work to your product backlog including day-to-day grooming and prioritization; facilitating iteration planning efforts to ensure your development team has organized work
  

Your First 90 Days 

In your first 30 days, you’ll understand our product from the lens of its current capabilities and what is to be delivered in the coming year. In partnership with Product Management, clarify and realign requirements by helping refactor user stories, increasing our likelihood of success in delivery. Work with our Scrum Master, Tech, and Team Leads to better understand your team’s nuances and capabilities. 

In your first 60 days, you’ll work with internal and external stakeholders to help understand the direction we’re going in and why. Empowered by what you have learned, you’ll work with Product Management to question, redefine and reprioritize the roadmap for the next three (3) quarters. Working with your Scrum Team, you’ll define and solidify future deliverables.