Human Resources Operations Coordinator

At Caterpillar, we work to help our customers build a better, more sustainable world. Without our team of talented, bright and driven individuals, we wouldn’t be the Caterpillar we are today. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive. We are looking for a dynamic, organized self-starter to join our Large Power Systems Division (LPSD) as a HR Operations Coordinator in Dyer, IN. 

 
What you will do: 

• Contributes to operational excellence in HR by efficiently and accurately executing processes related to employment compliance, payroll, absence management, time tracking, benefits administration, and employee data management. 

• Provides excellent service experience when executing employee-facing processes. 

• Proactively identify opportunities to improve employee experience, quality, velocity, and/or cost of HR processes. 

• Supports the maintenance of an HR Operations knowledge database and the gathering and reporting of HR operational metrics. 
   
  What you have: 

• Business Process Improvement: Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business related activities. 

• Information Capture: Knowledge of the methods, channels and processes to obtain needed information; ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner. 

• Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. 

• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. 

• Employee Relations: Knowledge of the rights and obligations in the employee relations; ability to adhere to legal requirements when handling employee negotiations. 

• HR: Policies, Standards and Procedures: Knowledge of human resource function; ability to uphold the organization's and industry's standards, procedures and policies regarding human resources management. 

• Human Resources Consulting: Knowledge of HR approaches, tools and techniques; ability to inform, guide and advise managers in HR-related initiatives. 

• Human Resources Operations: Knowledge of human resources (HR) policies, operational processes and considerations; ability to implement HR related tasks, processes, and projects to ensure that day-to-day operations run smoothly. 

What will set you apart: 

• Background in streamlining processes and building efficiency 

• Comfortability working with HR data and metrics 

• Experience handling confidential information 

• Background in boosting employee experience or engagement