Customer Success, Solutions Specialist - French Speaking

Confirmed live in the last 24 hours

Cognism

London

Hybrid

Posted March 31, 2026

Job Description

WHO ARE WE

Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism’s contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting.

OUR WORK MODEL

Hybrid: This is a hybrid role, requiring you to work from our London or Paris office 3 days per week, with flexibility to work remotely on other days.

YOUR ROLE

As a French Speaking Solutions Specialist within Customer Success, you will act as a strategic solution partner to Account Managers. When complex, multi-layered, or high-growth use cases are identified, you will lead the discovery, design, and shaping of tailored Cognism solutions that align to the Customer Decision Cycle and Joint Business Plan.

You will own the solution strategy within your engagements - ensuring customers’ strategic objectives, operating constraints, and GTM ambitions are translated into practical, scalable workflows within Cognism.

This role is pivotal in reducing downstream friction, strengthening long-term adoption, protecting revenue, and positioning Cognism as a strategic GTM partner in a high-growth SaaS environment.

YOUR CHALLENGES & OPPORTUNITIES

Partner with Account Managers - Collaborate closely with AMs to understand account strategy, commercial priorities, growth plans, and risk signals, translating these into structured solution design engagements.

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